Business Systems Owner (17-Month Contract)
Business Systems Owner (17-Month Contract)
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Job Description
Position Title: Business Systems Owner (17-Month Contract)
Salary range: $93382.32 - $99991.20 (40 hours per week)
Division: Finance and Technology Services
Reports To: Manager Enterprise Software Services
Location: Toronto Yonge & Eglinton (Hybrid Work: 3 days in office)
TVO Media Education Group (TVO) is a social impact organization devoted to inspiring learning that changes lives and enriches communities. We are an internationally recognized digital learning organization that strives to engage inform and educate Ontarians of all ages.
A Culture of Inclusion and Belonging
We welcome the unique contribution that you will bring to TVO. We have a diverse workforce and are committed to building a culture within the workplace that brings out the best in everyone. As part of our strategic vision we have adopted five core values; we embrace change we value bold thinking we thrive with diverse voices we are better together and we honour our commitments. These values anchor how we work and lay the foundation for a workplace that celebrates differences encourages self-expression and empowers learning which we know is a key component to our success.
Who We Are
TVO is an agency of the Ontario Ministry of Education. Through our brands TVO Kids TVO Today TVO ILC and TVO Learn we provide multi-platform educational programming; ground-breaking original documentaries; in-depth public affairs content; the largest online secondary school in Ontario; and award-winning digital-learning resources that support Ontarios curriculum.
TVO is a registered charity funded primarily by the Province of Ontario and supported by thousands of sponsors and donors.
The Opportunity
This is a truly exciting time to be at TVO!
The Business Systems Owner defines the vision and roadmap of enterprise software systems and plays an advisory and supportive role for key business stakeholders. They have the necessary business acumen and the technical knowledge to recommend strategic direction on the use of enterprise systems and adoption of new features. They communicate directly with key business stakeholders as well as software developers to provide ongoing support and the best possible user experience.
How you will make an impact
- Collaborate with Process Improvement Analysts and the business stakeholder on defining requirements and validates the systems meet expected business outcomes
- Ensure the business system aligns with industry direction standards and best practices
- Control and prioritize all business requests (e.g. feature enhancements) and collaborate with Process Improvement Analysts and software developers on mapping future changes
- Provide communications to key business stakeholders during any service incidents
- Provide in-depth technical hands-on knowledge and experience for the business systems being managed
- Communicate technical concepts in a language the business understands
- Oversee implementation of system changes
- Interacts directly with business systems vendors negotiates new features planning and implementation
- Research new or upcoming system features and collaborate with Business Process Engineer on proposed changes to the existing processes
- Collaborate with other BSOs on enterprise system architecture and integrations to produce such artifacts as deployment view diagrams technology stack diagrams network and communication diagrams application architecture diagrams and data model diagrams
- Provide first level of technical support to the business
- Provide software training to business users using hands on or webinar formats
What you will bring to TVO
- Undergraduate degree (e.g. B.A.)
- 5-7 years of related experience
- Superior communication skills
- Excellent analytical skills
- In-depth technical hands-on knowledge of and experience with business systems
- Experience with one of: legal contract management software finance software learning management systems Dynamics CRM
- Strong problem-solving skills
- Excellent customer service skills
- Ability to work collaboratively in a cross-functional setting comprising of various key stakeholders
- Live our TVO values
TVO & YOU
We are a learning organization. Learning is at the core of everything we do. As part of this commitment TVO invests in the learning goals of our employees and everyone at TVO commits to developing our own knowledge as well as elevating each others through peer-to-peer learning workshops and lunch and learns. All employees have the option to join the Public Service Pension Plan right on day one and we offer an array of services through our Employee and Family Assistance Plan.
We would be thrilled to have you join us. Were a tight-knit community whether youre a recent graduate or further along in your career you will get to meet work with and be supported by talented and diverse colleagues at all levels. Maybe youll even get to meet Polkaroo!
Come build with us.
Find and follow us on: LinkedIn (@tvontario) and X (@TVO).
We invite you to submit your application by June 19 2025 at 5 pm. Not sure you have everything were asking for but know you can make a big impact Tell us your story and we will be happy to consider you.
To learn more about us and our culture please visit us at .
Accommodations are available on request for candidates taking part in all aspects of the recruitment and selection process (e.g. including alternate formats of materials accessible meeting rooms). If you are seeking accommodations during the application or interview process please advise us as soon as possible so that appropriate arrangements can be made by sending your request to .
Employment Type
Full-Time
