Junior Network Support Technician
Junior Network Support Technician
Posted on :
14-06-2025
Employer Active
1 Vacancy
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Job Description
About Brillio:
Brillio is one of the fastest growing digital technology service providers and a partner of choice for many Fortune 1000 companies seeking to turn disruption into a competitive advantage through innovative digital renowned for its world-class professionals referred to as Brillians distinguishes itself through their capacity to seamlessly integrate cutting-edge digital and design thinking skills with an unwavering dedication to client satisfaction.
Brillio takes pride in its status as an employer of choice consistently attracting the most exceptional and talented individuals due to its unwavering emphasis on contemporary groundbreaking technologies and exclusive digital projects. Brillios relentless commitment to providing an exceptional experience to its Brillians and nurturing their full potential consistently garners them the Great Place to Work certification year after year.
Brillio is seeking a recent graduate to join our in-office team in Dallas as a Junior Network Support Technician. This role is ideal for someone who has completed a degree in a relevant field and is looking to gain practical hands-on experience. You will support the IT team across hardware software and network-related tasks helping to ensure smooth daily operations and high-quality user support. This is a contract position that will be on-site Monday thru Friday 8 to 5.
Responsibilities
- Provide first-level support for desktops laptops mobile devices and peripherals
- Assist with employee onboarding/offboarding including account and device setup
- Troubleshoot issues related to operating systems applications and hardware
- Support day-to-day network operations including monitoring and basic troubleshooting of LAN/WAN Wi-Fi and VPN connectivity
- Assist with configuring and maintaining switches access points and network cabling
- Track maintain and audit IT hardware and software inventory
- Collaborate with the IT team on system rollouts upgrades and infrastructure projects
- Ensure timely and professional communication with internal users and stakeholders
- Bachelors degree or Certification in Information Technology Computer Science or a related field
- Foundational understanding of networking concepts such as IP addressing DNS DHCP and VPN
- Basic knowledge of Windows and/or Mac OS environments
- Familiarity with Microsoft 365 remote support tools and ticketing systems
- Strong problem-solving analytical and communication skills
- Eagerness to learn and ability to adapt quickly in a fast-paced environment
$16 - $16 an hour
Know what its like to work and grow at Brillio: Click here
Required Experience:
IC
Employment Type
Contract
Key Skills
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