Principal Consultant, Business Analyst- Revenue Cloud SFDC
Principal Consultant, Business Analyst- Revenue Cloud SFDC
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Job Description
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125000 people across 30 countries are driven by our innate curiosity entrepreneurial agility and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises including the Fortune Global 500 with our deep business and industry knowledge digital operations services and expertise in data technology and AI.
Inviting applications for the role of Principal Consultant Business Analyst- Revenue Cloud SFDC
A Revenue Cloud Business Analyst plays a crucial role in optimizing revenue processes using Salesforce Revenue Cloud. This role involves analyzing business needs configuring revenue solutions and ensuring seamless integration with financial systems. You will work closely with cross-functional teams to design configure and support Billing functionality ensuring seamless integration with other Salesforce and custom apps and optimizing processes for scalability and efficiency.
Here are some key responsibilities
Responsibilities
Salesforce Billing and Revenue Configuration & Support:
o Implement Salesforce Billing for automated invoicing payment processing and revenue recognition.
o Configure billing schedules tax calculations revenue splits and payment processing in alignment with accounting standards and regulations.
o Work with finance teams to ensure accurate reporting and adherence to billing and revenue recognition policies.
Integration & Data Management:
o Collaborate with IT and development teams to integrate Salesforce Billing with external ERP and CRM systems via Integration Tools.
o Manage data migration cleansing and mapping between systems for seamless information flow.
o Optimize data integrity and ensure compliance with data privacy and security standards.
Process Optimization & Automation:
o Analyze and optimize current processes related to billing and payment workflows.
o Implement automation tools and process enhancements to improve operational efficiency.
o Create and maintain process documentation guidelines and best practices for Billing and Revenue.
Stakeholder Collaboration & Training:
o Work closely with finance and operations teams to gather and refine requirements.
o Provide user training develop training materials and deliver workshops to ensure effective system usage.
o Conduct regular reviews with stakeholders to align system configurations with business goals.
Maintenance & Troubleshooting:
o Perform regular system checks manage Salesforce releases and troubleshoot any issues within Billing and Revenue modules.
o Handle escalated support requests and system enhancements to improve user experience.
o Participate in testing and quality assurance processes to ensure system reliability and functionality.
Qualifications we seek in you!
Minimum Qualifications
Relevant experience in Salesforce with a strong focus on Salesforce Billing and Revenue Management .
Proven expertise in configuring Salesforce CPQ including product catalog setup pricing and discounting approval workflows and contract management.
Experience with Salesforce Billing for invoicing revenue recognition and financial reporting.
Strong understanding of sales processes billing cycles and revenue recognition standards.
Proficiency in Salesforce Lightning declarative tools and experience with custom configurations.
Knowledge of Apex Visualforce and Salesforce APIs is a plus.
Experience with integration of Salesforce CPQ and Billing with ERP systems (e.g. SAP Oracle) is desirable.
Excellent problem-solving skills and attention to detail.
Strong communication skills with the ability to collaborate effectively across teams.
Preferred Qualifications/ Skills
Salesforce Certified Billing Specialist
Salesforce Administrator or Advanced Administrator
Effective stakeholder management
Critical thinker problem solving attitude
Fast and independent decision maker
Excellent documentation and writing skills
Good listener and communicator
Confident presenter
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military/veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation. For more information visit . Follow us on Twitter Facebook LinkedIn and YouTube.
Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training.
Required Experience:
Staff IC
Employment Type
Full-Time
