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Manager Technical Services
Position Summary:
This is a full-time salaried position located at our Kansas City MO site.
Catalents Kansas City facility is home to our Oral & Specialty Drug Delivery Biologics Analytical Services and Clinical Supply Services businesses. The site provides a range of integrated services for oral solid dosage forms from formulation development and analytical testing to clinical and commercial-scale manufacture. The facility is the commercial manufacturing Center-of-Excellence for accelerated development programs and roller compaction.
The Kansas City facility is also a Center-of-Excellence for our Biologics Analytical Services business. Our large molecule analytical team has over 25 years of experience providing broad-based and orthogonal analytical CMC services for stand-alone and integrated biologics projects. We provide support for drug substance drug product and intermediates for both innovator and biosimilar/biobetter products.
Our facility also offers comprehensive clinical packaging services including clinical supply management package engineering clinical manufacturing primary and secondary packaging global distribution and logistics and return/destruction services. The facility features an isolated potent suite and DEA Schedule I-V controlled drug storage to handle even your most challenging products.
The Manager Technical Services leads the activities of the Technical Services group. The Technical Services groups function is to prepare the Production operation to execute Label Printing and Primary and Secondary Packaging. The Manager Technical Services utilizes knowledge of the packaging industry and clinical experience to provide processes and systems that operate in an effective manner to positively impact the SQDC of the business.
As the first line interface with Project Management and Catalents customers this group provides the technical expertise required to efficiently design onboard and execute Packaging and Distribution programs that affect the health and well-being of patients involved in clinical trials or receiving commercially available medication. The Manager Technical Services is also closely tied in with the Business Development and Client Services teams working closely to define proposals that highlight the strengths of the packaging site. Primary and Secondary Package designs are completed and tooling is procured and designed to support the package designs. In addition the manager will oversee package engineering maintenance operation support activities and operations compliance specialists.
Catalent is committed to a Patient First culture through excellence in quality andcompliance and to the safety of every patient consumer and Catalent employee.
The Role:
Sets priorities for the group to ensure task completion and coordinates activities with other departments to ensure provision of batch records and components and priorities to address resource or operational challenges
Provides advanced technical and operational guidance to employees colleagues and customers
Provides insight and guidance into event Root Cause Analysis (including Safety Quality and Delivery events) and reviews/approves reports (i.e. discrepancies deviations and complaints)
Responsible for the performance and results of the Technical Services group as outlined below
Accountable for the overall quality of output produced by the Technical Services group including batch records and specifications
Provides oversight and assistance with investigations related to Technical Services (discrepancies deviations and complaints) as well as Corrective and Preventative Action (CAPA) identification and closure
Understands the daily weekly and monthly schedule for the Technical Services group and services daily activities to meet on time delivery
Participates in the outline and review of proposals and agreements for clinical and commercial projects for the full CDS packaging business line
Other duties as assigned
The Candidate:
Bachelors degree in Business or Science required
Five years of people management required
Ten years of relevant industry experience required
Individual may be required to sit stand walk regularly and occasionally lift 0-15 pounds
Demonstrable leadership experience at Catalent (including but not limited to participation in Catalent-sponsored leadership programs such as NGGL GOLD LEAD Now GM Excellence and GROW) may be considered in place of external experience
Why You Should Join Catalent:
Defined career path and annual performance review and feedback process
Diverse inclusive culture
152 hours of PTO 8 paid holidays
Several Employee Resource Groups focusing on D&I
Dynamic fast-paced work environment
Positive working environment focusing on continually improving processes to remain innovative
Potential for career growth on an expanding team within an organization dedicated to preserving and bettering lives
Community engagement and green initiatives
Generous 401K match
Medical dental and vision benefits effective day one of employment
Tuition Reimbursement
WellHub - program to promote overall physical wellness
Perkspot - offers exclusive or private discounts from approximately 900 merchants in a wide array of categories
Catalent offers rewarding opportunities to further your career! Join the global drug development and delivery leader and help us bring over 7000 life-saving and life-enhancing products to patients around the world. Catalent is an exciting and growing international company where employees work directly with pharma biopharma and consumer health companies of all sizes to advance new medicines from early development to clinical trials and to the market. Catalent produces more than 70 billion doses per year and each one will be used by someone who is counting on us. Join us in making a difference.
personal initiative. dynamic pace. meaningful work.
Visit Catalent Careers to explore career opportunities.
Catalent is an Equal Opportunity Employer including disability and veterans.
If you require reasonable accommodation for any part of the application or hiring process due to a disability you may submit your request by sending an email and confirming your request for an accommodation and include the job number title and location to . This option is reserved for individuals who require accommodation due to a disability. Information received will be processed by a U.S. Catalent employee and then routed to a local recruiter who will provide assistance to ensure appropriate consideration in the application or hiring process.
Notice to Agency and Search Firm Representatives: Catalent Pharma Solutions (Catalent) is not accepting unsolicited resumes from agencies and/or search firms for this job posting. Resumes submitted to any Catalent employee by a third party agency and/or search firm without a valid written & signed search agreement will become the sole property of Catalent. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.
Important Security Notice to U.S. Job Seekers:
Catalent NEVER asks candidates to provide any type of payment bank details photocopies of identification social security number or other highly sensitive personal information during the offer process and we NEVER do so via email or social media. If you receive any such request DO NOT respond it is a fraudulent request. Please forward such requests to for us to investigate with local authorities.
California Job Seekers can find our California Job Applicant Notice HERE.
Required Experience:
Manager
Full-Time