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1 Vacancy
Location:
4910 Tiedeman Road - Brooklyn Ohio 44144At KeyBank we are looking for passionate team members with a desire to innovate and think digital first; your objectives will be focused on building optimal customer experiences by leveraging data and tying it back to a bigger strategic vision enhancing processes and improving the client experience. This is a fast moving high-energy environment where the right individual can make a difference on the client experience.
Team members will be responsible for contributing to and executing against the strategic plan for enhancing the capabilities of our products across Keys Lines of Business. Initiate and lead projects initiatives and capabilities to implement current digital capabilities and help drive innovation while collaborating closely with marketing technology and other internal partners to ensure effective deployment and execution.
Job Responsibilities
Manage multiple products and/or projects; may direct efforts of a squad or cross functional team
Partner and support work of product owners and other team members to build and deliver enhancements to Key Banks mobile and online capabilities. Manage
Initiate and lead projects to implement enhancements and innovation while collaborating closely with marketing technology product partners vendors and internal partners to ensure effective deployment of budget in order to maximize our digital investment.
Demonstrated results from use of insights; thought leader in area of expertise that can apply analytical methods and tools; recommends strategy based on insights.
Understand key drivers of financial results and can articulate opportunities for improvement
Develop strong business/ financial knowledge and understand clients needs demonstrate a strong understanding of technology to collaborate with our technology partners to build or integrate scalable and extensible capabilities
Execute initiatives and co-manage or assist on individual backlog items related to complex efforts
Translate business goals into digital product concepts and tactical user stories.
Work closely with stakeholders to advise them on how to develop and sustain a business advantage in their space via Key Bank s digital channels.
Maintain and manage multiple and/or changing priorities quickly with flexibility initiative innovation and a team focus to drive success.
Make sound data-driven judgments drawing from both analytical data sources and qualitative data sources.
Use problem-solving skills that help identify isolate and resolve problems and issues in a timely fashion to negate or minimize customer pain points.
Develop close working relationships with other departments in the company as well as external contacts.
Required Qualifications
Bachelors degree in business marketing information systems management or equivalent preferred
3 years in digital business and/or product development
Strong analytical mindset data driven decisioning and insights
Thought leader and familiar with industry competitive analysis
Combination of business depth and technical savvy.
Experience working in a collaborative Agile and data-driven environment.
Digital native with a strong understanding of the digital landscape technologies disrupters and best practices.
Preferred Qualification:
Experience creating innovative digital products and services that drive business results.
Working knowledge and appreciation for user-centered design and digital user experience.
Passionate about leveraging user-generated data and third-party data to create intelligent. software driven customer experiences.
Have a passion to think critically and identify new ways to create positive client centric experiences
Possess a strong mix of quantitative qualitative and problem-solving skills
Ability to think strategically coupled with the ability to drive to execution
Experience with storytelling curating presentations
Ability to operate in Agile Environment
Ability to build relationships and influence broadly
Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing
Full-Time