Senior Product Manager
Senior Product Manager
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Job Description
About the role:
Forter is looking for aSenior Product Managerto manage our eCommerce Platform & Ecosystem Connectivity domain. Reporting to VP of Product Platform Innovation this role is foundational to extending the reach and impact of our Digital Trust Platform. You will own the strategy roadmap and execution for building and scaling the infrastructure that allows retailers to plug into our platform.
Your mission is to make integrating with Forter seamless secure and scalable from within the platforms that form the backbone of eCommerce operations and customer identity loyalty and data management. Youll collaborate closely with Engineering Business Development Solution Consulting to help shape our product strategy understand partner requirements shape scalable technical solutions and deliver high-impact capabilities that drive adoption and customer satisfaction.
You are a leader analytical curious detail oriented customer focused and will be able to work independently in a fast-moving and dynamic environment.
What youll be doing:
- Own a suite of strategic initiatives within your domain. Define the vision strategy and roadmap for the domain delivering complex global projects end-to-end.
- Collaborate cross-functionally with Engineering BD Partnerships Marketing Solution Consulting and Customer Success teams to prioritize and deliver capabilities that unlock new channels and accelerate go-to-market.
- Develop a deep understanding of both Forter and partners ecosystems to inform product direction and differentiation.
- Translate partner and customer needs into clear actionable business cases and technical product requirements.
- Establish and monitor success metrics continuously iterate based on insights from customer usage performance and feedback.
- Use customer and market feedback competitive analysis and business metrics to inform product direction and requirements. Manage the overall product plan through a thorough analysis of the tradeoffs and relative priorities.
- Serve as a thought leader internally and externally on integration best practices and ecosystem strategy.
- Partner with stakeholders to co-own the GTM plan and ensure proper enablement and education to GTM teams customers and the field on new features.
What youll need:
- 7 years of experience as a Product Manager with proven experience to specify and deliver quality products.
- Strong technical fluency and ability to work closely with engineering on architecture tradeoffs and platform scalability. Experience building and scaling APIs SDKs or integration frameworks in a B2B or enterprise SaaS environment.
- Proven ability to manage complex projects providing all relevant deliverables to ensure seamless execution
- Excellent collaboration consensus building and facilitation skills with both technical and non technical stakeholders. Specifically demonstrated ability to process large amounts of inconsistent information and drive forward decisions based on an objective fact base.
- Experience working at a high growth company
- Self-starter with the ability to work through ambiguity and to do whatever it takes to make your product and team successful
Nice to Have:
- Familiarity with embedding plugins within common eCommerce payment and identity platforms such as Salesforce Shopify Auth0 etc.
- In depth knowledge of Salesforce ecosystem and architecture across different cloud services (Commerce Cloud Service Cloud etc..)
- Experience working with extending Platform APIs to effectively be leveraged by Agentic AI interfaces
- Technical experience such as designing APIs for SaaS services
- Experience working with online retail customer
About us:
Digital commerce is built on trust. At every point along the eCommerce journey businesses must make a critical decision: Can I trust this customer Answering this simple question accurately and instantly is powerfulit can accelerate revenue growth and strengthen a companys connection with its customers. How do we do it Forter was founded on the insight that its not about what is being purchased nor where but who is behind the interaction.
The Forter Decision Engine finds patterns across more than one billion identities in our dataset. We isolate fraudsters and protect customersensuring everyone gets the experience they deserve. Given that trust is central to how we operate Forter is very much driven by a defined set of values. We attract remarkable talent and have retention and engagement levels that are well above benchmarks. Were meticulous about strengthening our culture as we grow and ensuring this is an environment where people can have outsized impact.
Trust is backed by data Forter is a recipient of over 10 workplace and innovation awards including:
- Great Place to Work Certification (2024)
- Fortunes Best Workplaces in NYC (and2024)
- Forbes Cloud 100 ( and2024)
- #3 on Fast Companys list of Most Innovative Finance Companies (2022)
- Anti-Fraud Solution of the Year at the Payments Awards (2024)
- SAP Pinnacle Awards New Partner Application Award (2023)
- Fintech Breakthrough Awards Best Fraud Prevention Platform (2023)
Life as a Forterian:
We are a team of over 600 Forterians spread across 3 different continents. Since 2013 weve raised $525 million from investors such as Tiger Global Bessemer Sequoia Capital March Capital and Salesforce Ventures. Were on a mission to bring trust to global digital commerce so that companies like Adobe ASOS eBay Instacart Priceline and Nordstrom can block fraud drive revenue and improve customer experience.
At Forter we believe unique people create unique ideas and valuable experience comes in many forms. So even if your background doesnt match everything we have listed in the job description we still encourage you to apply and tell us why your skills and values could be an asset to us. By welcoming different perspectives we grow together as humans and as a company.
Forter is an Equal Employment Opportunity employer that will consider all qualified applicants regardless of race color religion gender sexual orientation marital status gender identity or expression national origin genetics age disability status protected veteran status or any other characteristic protected by applicable law.
If you need assistance or an accommodation due to a disability please email us at. This information will be treated as confidential and used only for the purpose of determining an appropriate accommodation for the interview process.Benefits:
- Competitive salary
- Restricted Stock Units (RSUs)
- $500 CAD per month reimbursement for supplementary health plan of your choosing
- WiFi / Phone Stipend and Home Office Allowance
- Generous PTO policy
- Half day Fridays
*Forter does not accept agency resumes. Please do not forward resumes to Forter (or any related) jobs alias or directly to any Forter employees. Forter will not be responsible for any fees related to unsolicited resumes.
Salary Range:$133000 - $165000 annually bonus equity benefits
The referenced salary range is based on the Companys good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location work experience market conditions and skill level.
#LI-Hybrid
Required Experience:
Senior IC
Employment Type
Full-Time
