Voya Financial Client Service Associate Albany, NY
Voya Financial Client Service Associate Albany, NY
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Job Description
Job Title: Client Service Associate
Location: Albany NY
Company: Voya Financial Advisors Inc
About Us
Voya is a leading financial services firm dedicated to providing exceptional service and innovative solutions to our clients. We are committed to fostering a collaborative work environment where our employees can thrive and grow.
Job Description
We are seeking a motivated and detail-oriented Client Service Associate to join our team full-time. In this role you will be responsible for providing top-notch service to our clients assisting with account management and supporting our financial advisors. The ideal candidate will have excellent communication skills and a passion for helping clients achieve their financial goals. Financial knowledge is not required as we are willing to train the right person.
Key Responsibilities
- Serve as the primary point of contact for clients addressing inquiries and resolving issues in a timely manner
- Assist clients with account setup maintenance and transactions
- Schedule appointments with clients and coordinate meetings
- Provide support to financial advisors by preparing reports managing schedules and coordinating client meetings
- Maintain accurate client records and ensure compliance with industry regulations
- Collaborate with team members to improve processes and enhance client satisfaction
Qualifications
- High school diploma or equivalent; degree not required
- Excellent communication and interpersonal skills
- Detail-oriented with strong organizational and multitasking abilities
- Proficiency in Microsoft Office Suite
- Willingness to learn and adapt to new information and processes
Compensation & Benefits
- Starting Salary: $41600 annually
- Full-Time Position
- Health Insurance and 401(k) Plan
- Opportunities for wage increases upon obtaining financial industry licenses
- Comprehensive training provided
How to Apply
Interested candidates should submit their resume and cover letter to by July 1 2025.
Required Experience:
IC
Employment Type
Full-Time
