IT Support Specialist II
IT Support Specialist II
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Salary Not Disclosed
1 Vacancy
Job Description
MoravianManor Communities is a premier not-for-profit life plan community that has beenserving older adults for 50 years. We are currently seeking an ITSupport Specialist II to join our team! This opportunity is full-time with a comprehensive benefits package including:
Benefits Offered:
- Competitive Pay
- Medical Dental and Vision Benefits with Low Deductibles
- Generous Paid Time Off Benefits
- Employer Funded Pension Plan
- Employer Assisted Housing
- Tuition Reimbursement Program
- FREE Rock Med Membership
IT Support Specialist II Responsibilities include:
- Technical Support: Provide daily IT support for staff and residents including troubleshooting hardware software mobile devices and network issues.
- System Administration: Configure and manage user accounts and permissions in Active Directory and Microsoft 365 Entra ID.
- Telecom & AV Support: Maintain and support the telephone system distributed television system and AV equipment.
- Training & Documentation: Conduct orientation and training sessions; create and maintain technical documentation and support records.
- System Maintenance: Ensure all systems including nurse call and alert devices are functional and up to date with software patches.
- Vendor Coordination: Liaise with external vendors for support and maintenance of IT systems and equipment.
- Project Collaboration: Work with the Director of IT and other staff on IT projects involving infrastructure networking software and telecom.
- Inventory Management: Assist with tracking and managing IT assets and inventory.
IT Support Specialist II Job Requirements:
- A minimum of associates degree in computer science. Bachelors degree in computer science preferred. Industry certifications are a plus.
- Minimum of 2 years of Information Technology experience. Experience in the health care industry preferred.
- Experience supporting Windows 10/11 Microsoft 365 Windows Server Active Directory Entra Exchange Online and Intune.
- Experience troubleshooting printers and peripheral devices.
- Practical understanding of LAN/WAN networking.
Moravian Manor Communities is an equal opportunity employerdedicated to a policy of non-discrimination in employment on any basisincluding race ancestry religious creed age sex gender sexualorientation national origin handicap or disability and will make reasonableaccommodations for disability during application and employment where needed.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
