Student advising and retention:

• Serve as the primary point of contact for students providing the encouragement and support necessary to enable students to complete their program of study and interceding with at-risk students to reduce attrition.

• Support new student enrollment and offer one-on-one advising to ensure a smooth transition to the online learning environment.

• Guide and monitor student progress toward program completion.

• Demonstrate and communicate current detailed and accurate knowledge of university and divisional policies to students. Communicate the policies and procedures in a manner that displays a deep understanding of the rationale and the value of the policy to the student.

• Assist students in preparing for the start of each session including course recommendations and degree completion planning.

• Assess risk factors that may contribute to attrition and proactively work to mitigate those risk factors. Utilize reports and student feedback to identify concerns affecting student progression and create an action plan with the student to address these concerns.

• Help students explore alternatives to overcome issues or problems that may be barriers to persistence or graduation. Assess the need for other services and make appropriate referrals.

• Implement re-entry initiatives to bring inactive students back to the program.

• Take ownership of and meet enrollment and retention targets both as an individual and as a team leveraging available tools and platforms.

• Provide and coordinate career advising to students including reviewing resumes pointing students to professional development resources and providing industry-specific guidance in coordination with program chairs members of the team and the Director of Student Services.

• Support career development initiatives across the student services unit and Rabb division including alumni and student engagement and professional development opportunities.

• Assist in maintaining and updating relevant student services and career development resources including key student resources within the Universitys learning management system.

• Encourage and support students as they gain the skills and knowledge necessary for success Provide a trusting environment where students can share their thoughts aspirations concerns and interests ensuring a positive student experience and academic success.

• Provide students with the available resources to aid with their success here at the university Act as the student liaison between other departments; possess a thorough understanding of university policies procedures requirements and effectively communicate them to students.

• Advise students regarding academic interests college offerings and requirements.

• Assist students in selecting courses and combinations of courses that reflect individual interests and academic preparedness.

• Track student progress using the student success system and communicating plans of success to students on a regular basis.

Data and records:

• Maintain accurate organized and detailed student records in all relevant systems as required by university governance and all laws policies and administrative regulations.

• Analyze each students data to develop and implement plans that promote student success. Accurately record and track relevant student data throughout the lifecycle including student status graduation timelines withdrawal notifications and academic warning situations.

• Maintain confidentiality of records and information (FERPA Compliance).

• Maintain accurate student records.

Divisional support:

• Participate in events and webinars including admissions information sessions networking events and commencement.

• Actively participate in regular team and divisional meetings.

• Provide recommendations to the supervisor for changes in policies or procedures.

• Collaborate and support the development and implementation of retention planning and strategies the advising model/approach and the student services annual goals and priorities.

• Represent the division and university when speaking with students and attending division-sponsored events or sessions.

• Assist the Director of Student Services with early alert initiatives and prepare appropriate reports.

• Support divisional initiatives related to student and alumni engagement including professional development activities as necessary.

• Collaborate on other divisional projects and provide coverage to team members as needed.

Brandeis University is an equal opportunity employer which does not discriminate against any applicant or employee on the basis of race color ancestry religious creed gender identity and expression national or ethnic origin sex sexual orientation pregnancy age genetic information disability caste military or veteran status or any other category protected by law (also known as membership in a protected class)