Assistant Vice President, Training Leader, Banking
Assistant Vice President, Training Leader, Banking
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Job Description
Ready to shape the future of work
At Genpact we dont just adapt to changewe drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory our industry-first accelerator is an example of how were scaling advanced technology solutions to help global enterprises work smarter grow faster and transform at scale. From large-scale models to agentic AI our breakthrough solutions tackle companies most complex challenges.
If you thrive in a fast-moving tech-driven environment love solving real-world problems and want to be part of a team thats shaping the future this is your moment.
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge operational excellence and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity courage and innovation our teams implement data technology and AI to create tomorrow today. Get to know us at and on LinkedIn X YouTube and Facebook.
Inviting applications for the role: Assistant Vice President Training Leader Banking
We are looking for a dynamic AVP Training Leader who will be responsible for designing and establishing knowledge management practices across new accounts. This role requires strong project management skills and the ability to work closely with businesses clients and leaders to drive effective training solutions and knowledge transition.
Key Responsibilities:
Knowledge Management Practices: Establish and drive knowledge management practices for new accounts or teams including training solutions for new clients.
Training Solutions: Design and implement ways of working training plans assessment frameworks success criteria SOP updates cross-training and process knowledge tests.
New Hire Training: Create execute and evaluate new hire training plans ensuring effectiveness and governance of LTO and MLTO.
SOP Management: Develop and maintain high-quality Standard Operating Procedures (SOPs) ensuring they are up-to-date and accurate.
Process Knowledge Tests: Structure and provide insights from process knowledge tests.
Training Timelines Optimization: Optimize training timelines where possible to enhance efficiency and effectiveness.
Ways of working : Establish ways of working for new accounts for training deliverables including governance structure team structure etc.
Audit Management: Manage any client and Genpact training audits ensuring compliance and quality standards are met.
Qualifications we seek in you!
Minimum Qualifications
Bachelors degree
Preferred Qualifications/ Skills
Strong understanding of training function and knowledge management practices
High on performance execution and flexibility
Teamwork and conflict resolution
Data Analytical skills
Understanding of Banking and capital markets domain
Project Management experience
Good Communication and interpersonal skills
Microsoft Office (MS Excel MS Powerpoint and similar tools)
AI Savviness
Shift: Monday-Friday Shift window as per Business teams you will be aligned too flexibility is preferred
Why join Genpact
Be a transformation leader Work at the cutting edge of AI automation and digital innovation
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your career Get hands-on experience mentorship and continuous learning opportunities
Work with the best Join 140000 bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture Our courage curiosity and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Lets build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military/veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation.
Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training.
Required Experience:
Chief
Employment Type
Full Time
