Margin Services Operations Service Delivery Senior Associate
Margin Services Operations Service Delivery Senior Associate
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Join us as a Margin Services Operations Senior Associate to enhance client experiences drive strategic initiatives and lead a dynamic team!
As a Margin Services Operations Service Delivery Senior Associate in the Operations Service Delivery Team you will play a pivotal role in proactively enhancing the Client Experience for a diverse portfolio of Buy-side Derivatives this role you will drive strategic initiatives that shape the future of our business and contribute to the success of our Global a manager within the OSD team you will collaborate with Stakeholders across Securities Services to maintain high standards of Operational Service Levels for the Margin Services Business.
Job responsibilities
- Directly manages and help develop team members within the OSD team
- Manages incoming and outgoing Client queries related to the end-to-end Margin Services function
- Proactively monitors and maintains Operational Service Levels to Clients owning Operational escalations from identification through to remediation
- Utilizes available data to provide meaningful data and analysis to Clients to highlight areas for improvement within their Operating Model
- Partners with Relationship Management and Client Service teams to deliver Client Service Reviews and Due Diligence workshops
- Develop sexcellent networks of internal Stakeholders across the business
- Contributes to the delivery of key workstreams tasks and projects across the OSD teams collaborating cross-region and cross-function where required
- Supports Audit Regulatory and Compliance deliverables; helping to drive action plans and deliverables as required
- Co-ordinates team activities and prepare materials for Town Halls Employee Recognition and strategy working sessions
- Collects and maintains internal resources and documentation on collaboration sites such as SharePoint
- Provides reporting analytical communications and project support to MS Operations management
Required qualifications capabilities and skills
- Leadership/management experience
- Strong verbal and written communication skills for clear Executive Messaging
- Effective Client Management skills and ability to deliver challenging messages
- Excellent attention to detail and accuracy
- Ability to understand complex models within the financial sphere
- Problem-solving and data analysis
- Strong time management skills and ability to prioritise and work under pressure
- Self-motivated tenacious and able to work with high degree of independence
Preferred qualifications capabilities and skills
- Experience within Collateral or Derivatives
Required Experience:
Senior IC
Employment Type
Full-Time
