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B2B Sales Executive EuropeJob Description
Kaplan International Languages is looking to recruit a B2B Sales Executive in charge of the European region. This is a full-time position based at our regional office in Barcelona. Were an international education company with a diverse multilingual team working across a range of functions including accounting and finance student admissions marketing and sales compliance and legal HR and IT.
In this role you will be responsible for supporting the B2B Europe Sales Team as well as the Customer Care Team directly managing key European markets and agents to maximise sales revenue and meet company objectives.
The role will report into the KLG B2B Deputy Regional Director CIS & Europe.
KLG B2B Sales Executive Europe main responsibilities and functions:
Support the B2B Europe Sales and Customer Care Teams
Support the activities and performance of the B2B Europe Sales and Customer Care teams
Provide assistance and guidance to help the team hit sales objectives in their markets
Assist in developing the sales team through motivation counselling and product knowledge education
Help monitor performance to ensure budget expectations are met
Participate in regular one-to-one meetings to ensure optimal team performance
Contribute to target delivery through teamwork performance feedback and peer recognition
Sales and Customer Care Market Responsibilities
Build and maintain strong relationships with agent partners to exceed sales objectives
Drive consistent and profitable growth in sales revenues
Respond efficiently and appropriately to agents requests
Deliver regular training to agents on the KLG portfolio
Help identify goals and strategies to improve short- and long-term sales and revenue and assist in weekly briefs and monthly reports
Execute sales strategies to develop and establish new accounts
Travel in key market areas to strengthen cooperation and provide training to business partners; represent the company at industry fairs and events
Contribute to the setting and achievement of realistic sales goals
Support sales activities for key accounts including pricing and discount negotiations
Collaborate on revenue forecasting and budgeting
Coordinate with other departments to ensure efficient and stable sales operations
Benchmark language education and adjacent sectors and keep an eye on competitors
Work with Marketing to align on communication strategies for partners
Collaborate closely with customer care and operations to ensure students and agents get quality service before and after arrival
Candidate Profile
Friendly and engaging personality
Bachelors or Masters degree preferably in fields like Sales Customer Service Marketing Tourism Administration or Management
Several years of experience in sales operations and management within the travel or language education industry
Strong command of Microsoft Office
Proven B2B and/or B2C sales record results-oriented
High attention to quality and detail
Resilience under pressure and ability to meet tight deadlines
Goal- and results-driven approach
Strong organizational and planning skills
Excellent communication; fluent in English and Spanish (additional languages a plus)
Willingness to travel 410 weeks per year
Strategic thinker with hands-on execution capability
Team player with good self-management skills
Agile problem-solving mindset
Customer service orientation
Analytical quoting proficiency
Culturally aware
Solid product and market knowledge
Solution-focused able to multitask
Strong phone communication skills
Additional Job Description
Location
Barcelona SpainAdditional Locations
Employee Type
EmployeeJob Functional Area
Sales & Customer ServicesAt Kaplan Languages Group we are committed to working in a diverse organisation and strive to provide equality of opportunity for all. We encourage and welcome applications from individuals regardless of age disability sex sexual orientation gender reassignment or identity pregnancy and maternity race religion or belief and marriage and civil partnership. If you would like to be considered for an interview under the Guaranteed Interview Scheme please complete thisformor email us on
As part of our commitment to safeguarding successful candidates will be subject to an enhanced Disclosure and Barring Service check.
Required Experience:
IC
Full-Time