Collections Specialist - Temporary FTE Contracts - Manilla
Collections Specialist - Temporary FTE Contracts - Manilla
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1-3years
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Job Opportunity: B2B Collections Specialist (Contract Role Pasig Manila)
We are currently seeking a driven and detail-oriented B2B Collections Specialist to join a global organization through a leading recruitment agency. This is a contract position based in Pasig Manila ideal for someone with a passion for customer service and a proactive approach to accounts receivable.
Key Responsibilities:
Proactively follow up with clients via phone and email regarding overdue invoices.
Manage and resolve customer disputes through to completion.
Ensure all collection activities comply with internal controls and processes.
Respond to customer and internal queries in a timely and professional manner.
Escalate unresolved debt issues to account and line managers as necessary.
Collaborate closely with Order Management Customer Service Sales and Cash Application teams to resolve disputes and queries efficiently.
Provide general support on matters such as refunds payment forms discrepancies tax forms and statements of account.
Maintain accurate and updated customer contact records.
Document customer status through account notes and reviews.
Support global Credit and Collections team with knowledge sharing and process alignment.
Perform ad hoc administrative tasks related to collections as required.
Requirements
What Were Looking For:
Minimum 1 year of experience in a B2B collections or accounts receivable environment.
Strong verbal and written English communication skills.
Excellent problem-solving abilities and a strong sense of ownership.
High attention to detail and a results-driven attitude.
Proven ability to manage multiple tasks and meet deadlines.
Working knowledge of Microsoft Office (Excel proficiency preferred).
Experience with platforms like Salesforce or HighRadius is a strong plus.
If youre ready to take on a challenging yet rewarding role in an international environment apply now to be considered for this exciting opportunity.
Basic Qualifications: Accounting Bachelor s or Master s degree. Strong verbal and written communication skills. Excellent analytical, problem-solving, and research abilities with keen attention to detail. Proficiency in MS Office. Ability to work independently in a fast-paced, team-oriented environment. Willingness to work rotational shifts as per business needs. Preferred Qualifications: 1 3 years of relevant experience. Experience using Salesforce or Oracle.
Education
Masters or Bachelors required
Employment Type
Full Time
