Gaming Customer Service Administrator (ZR_24168_JOB)
Gaming Customer Service Administrator (ZR_24168_JOB)
Posted on :
13-06-2025
Employer Active
1 Vacancy
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Job Description
This is a remote position.
Schedule:
- Fridays to Saturdays 8:00 am to 3:00 pm Dover DE USA Eastern Time
- 30 minutes paid break
- 20 hours per week (6 hours open schedule)
Join a rapidly growing digital gaming enterprise that s revolutionizing the online gaming experience across multiple platforms. This innovative company manages an extensive portfolio of gaming systems providing players with seamless access to their favorite games. With an upcoming digital expansion and new web platform launch this represents an exciting opportunity to join a company at the forefront of the gaming industry s evolution.
Job Description:
Step into an exciting role where you ll be instrumental in managing player experiences across a diverse range of gaming platforms. This position combines technical account management with customer service excellence allowing you to work with cutting-edge gaming systems while ensuring exceptional player satisfaction. As the company expands its digital footprint you ll have the opportunity to grow with the organization and participate in its digital transformation. This remote position offers the perfect blend of technical expertise and customer interaction all while working with a dynamic team in the thriving gaming industry.
Responsibilities:
- Create and configure player accounts across multiple gaming platforms ensuring accurate setup and optimal player experience
- Process and verify customer payments with meticulous attention to detail
- Manage incoming customer requests through digital channels providing prompt and professional responses
- Execute account setups and modifications according to established protocols
- Monitor and implement promotional campaigns to enhance player engagement
- Maintain detailed records of all customer interactions and account activities
- Provide technical guidance to players regarding platform-specific requirements
- Collaborate with team members to ensure consistent service delivery
- Support the implementation of new digital initiatives and platform improvements
Requirements
- Excellent written communication skills in English with ability to convey information clearly and professionally
- Demonstrated proficiency with digital communication platforms and messaging systems
- Strong technical aptitude and ability to learn multiple gaming platforms quickly
- Proven track record of maintaining confidentiality and handling sensitive information
- Detail-oriented mindset particularly for payment processing and account management
- Self-motivated individual capable of working independently in a remote environment
- Reliable high-speed internet connection and quiet professional work space
- Ability to maintain organized records and follow established procedures
- Flexible approach to work and ability to adapt to new systems and processes
- Previous experience in online gaming customer service or account management preferred
Benefits
Independent Contractor Perks:
- Permanent work from home
- Immediate hiring
- Steady freelance job
Please note that since this is a permanent work-from-home position and an Independent Contractor arrangement the candidates must have their own computer and internet connection. They will handle their benefits and taxes. The professional fees are at hourly rates and the rate depends on your performance in the application process.
ZR24168JOB
Excellent written communication skills in English, with ability to convey information clearly and professionally Demonstrated proficiency with digital communication platforms and messaging systems Strong technical aptitude and ability to learn multiple gaming platforms quickly Proven track record of maintaining confidentiality and handling sensitive information Detail-oriented mindset, particularly for payment processing and account management Self-motivated individual capable of working independently in a remote environment Reliable high-speed internet connection and quiet, professional work space Ability to maintain organized records and follow established procedures Flexible approach to work and ability to adapt to new systems and processes Previous experience in online gaming, customer service, or account management preferred
Employment Type
Full Time
Company Industry
Key Skills
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