Processing and Communication Specialist
Processing and Communication Specialist
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Title: Processing and Communication Specialist
Salary Range: 43000.00
Contract Term Length:12 Months
Standard Hours:37.50
Work Location:Hybrid
FLSA Status: Non-Exempt
College: Jefferson Community & Technical College
Campus Location: Jefferson Community College
Department: Admissions
Total Rewards
Jefferson Community & Technical College offers a competitive benefits package and an attractive work environment that supports excellence innovation and creativity including:
- Exceptional health care vision dental coverage for you and your family
- Tuition reimbursement/waiver for you your spouse and dependents
- 403(b) retirement plan: a 5% employee contribution receives a 10% employer match
- Vacation/Sick Time
- Work-Life Balance
- 9.5 Paid Holidays
- 2 Weeks Institutional Closing Pay (Last 2 weeks of December) for qualifying positions
- Employee Assistance Program
Job Summary
The Admissions Department of Jefferson Community and Technical College has an opening for a Processing & Communication Specialist.
Job Duties:
Assist with advanced processing function and training including admissions applications high school transcripts visiting student letters college transcripts and other incoming documentation.
Communicate daily with applicants through mail email telephone and in-person regarding admissions requirements and outstanding items.
Assist with reviewing CPE error reports and internal auditing as needed.
Assist in maintenance of all departmental communications including email postcards and website content.
Complete weekly acceptance postcard process to notify students of their status.
Assist with tasks such as researching and resolving tickets escalated by the student services center and running queries.
Assist with hiring training and supervision of student workers.
Serve on a Selective Admissions Committee annually to help with the admissions process.
Assist the Admissions team with special events high school visits and express enrollment as needed.
Serve as backup to the front desk and Southwest Campus admissions coverage as needed.
Other duties to support the department may be assigned as needed.
Minimum Qualifications:
An associates degree and three years related experience or equivalent are required.
Preferred Qualifications:
A bachelors degree and 3 years related experience. Preference will be given to individuals with a background in
customer service and written communication.
Some travel may be required.
Additional Skills Requested:
Physical Requirements
Occasional and /or light lifting limited exposure to disagreeable environmental elements (heat cold dirt chemicals etc.)
Employee Rights -Employee Polygraph Protection Act
Equal Opportunity Employer -The Kentucky Community and Technical College System is an equal educational and employment opportunity institution.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
