Referral and Pre-Cert Coordinator-SSHEC
Referral and Pre-Cert Coordinator-SSHEC
Posted on :
13-06-2025
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
13-06-2025
Job Description
WE ARE INSIGHT:
AtInsight Hospital and Medical Center Chicagowe believe there is a better way to provide quality healthcare while achieving health equity. Our Chicago location looks forward to working closely with our neighbors and residents to build a full-service community hospital in the Bronzeville area of Chicago; creating a comprehensive plan to increase services and meet community needs. With a growing team that is dedicated to delivering world-class service to everyone we meet it is our mission to deliver the most compassionate loving expert and impactful care in the world to our patients. Be a part of the Insight Chicago team that provides PATIENT CARE SECOND TO NONE! If you would like to be a part of our future team please apply now!
These duties are to be performed in a highly confidential manner following the mission values and behaviors of Insight Hospital and Medical Center. Employees are further expected to provide a high quality of care service and kindness toward all patients staff physicians volunteers and guests.
Duties and Responsibilities:
AtInsight Hospital and Medical Center Chicagowe believe there is a better way to provide quality healthcare while achieving health equity. Our Chicago location looks forward to working closely with our neighbors and residents to build a full-service community hospital in the Bronzeville area of Chicago; creating a comprehensive plan to increase services and meet community needs. With a growing team that is dedicated to delivering world-class service to everyone we meet it is our mission to deliver the most compassionate loving expert and impactful care in the world to our patients. Be a part of the Insight Chicago team that provides PATIENT CARE SECOND TO NONE! If you would like to be a part of our future team please apply now!
These duties are to be performed in a highly confidential manner following the mission values and behaviors of Insight Hospital and Medical Center. Employees are further expected to provide a high quality of care service and kindness toward all patients staff physicians volunteers and guests.
Duties and Responsibilities:
- Responsible for the tracking coordination and communication of patient referrals
- Assembles information concerning patients clinical background and referral needs.
- Contacts insurance companies to ensure verification of benefits and prior authorization approval requirements are met as needed.
- Reviews details and expectation of referral with the potential patient.
- Assists patients in problem solving potential issues related financial or social barriers (e.g. request interpreters as appropriate transportation services etc.)
- Ensures that referrals are addressed in a timely manner. Reminds patients of scheduled appointment.Communication with referral sources to ensure patient information/ registration is complete.
- Communicates patient updates between program and referring source
- Greets all patients and families in an enthusiastic sensitive and supportive manner while understanding the importance of service excellence.
- Organizes and sends out visit notes and results to third party referral sources.
- Answers incoming phone calls as necessary and provides information to caller according to departmental guidelines.
- Enthusiastically answers general patient and guest inquiries.
- Provide support and/or relief coverage as needed.
- Performs all other duties as assigned.
Required Knowledge Skills and Abilities:
Knowledge: High School Diploma required.
Skills: Good oral and written communication skills required. Previous experience with data entry on a computer system preferred. Must have excellent organizational skills required.
Demonstrated understanding of medical terminology preferred. Previous customer service and or education preferred.
Abilities: Ability to provide excellent customer service at all times particularly with more difficult patients required. Ability to multi-task required. Ability to work independently as well as be a leader in the team environment required.
Benefits:Paid Sick Time - effective 90 days after employment. Paid Vacation Time - effective 90 days after employment. Health vision & dental benefits - eligible at 30 days following the 1st of the following month. Short and long-term disability and basic life insurance - after 30 days of employment.
Insight Employees are required to be vaccinated for COVID-19 as a condition of employment subject to accommodation for medical or sincerely held religious beliefs.
Insight is an equal opportunity employer and values workplace diversity!
Required Experience:
IC
Employment Type
Full Time
Key Skills
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