Team Lead - Banking Operations (Mumbai)
Team Lead - Banking Operations (Mumbai)
Posted on :
13-06-2025
Employer Active
1 Vacancy
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Job Description
What You Will Do:
- Act as a POC for all Terminal Procurement/Merchant Pricing Requests/Sales Priority Request for activating an account/payment method in PG
- Should have basic understanding of PG products and features
- Should understand the pricing for PG Product &; drive the TID allocation in the manner of the same
- Should be able to screen websites merchant calling if and when required
- Achieve TAT & Quality targets consistently
- Target the Terminal procurement/STB cases at 90%
- Contribute in process improvements; automation in the best interest for the merchants experience
- Own & execute end to end cost queries internally cross-functionally & with our banking partner
What You Will Need:
- 5 - 7 years of Banking operations role with any licenced Payment Aggregators
- Strong communication skills oral & written
- Proven experience on google sheets or excel knowledge
- Strong inter/intrapersonal skills and an ability to build rapport with our banking partners
- Data analytics skills to understand & represent the activities allocated with fine presentation skills
Employment Type
Full-Time
Key Skills
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