Client and Business Integration Lead
Client and Business Integration Lead
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Job Description
As a leading financial services and healthcare technology company based on revenue SS&C is headquartered in Windsor Connecticut and has 27000 employees in 35 countries. Some 20000 financial services and healthcare organizations from the worlds largest companies to small and mid-market firms rely on SS&C for expertise scale and technology.
Job Description
Get To Know Us:
SS&C Global Investor Distribution Solutions (GIDS)provides information processing and computer software services and products. The Companys operating segments include financial markets customer management professional services and output solutions. SS&C GIDS serves the alternative investments asset and wealth management banking and lending insurance and real estate industries.
Why You Will Love It Here!
Flexibility: Hybrid Work Model
Your Future: Salary Continuance
Work/Life Balance: FlexibleTimeOff
Your Wellbeing: Private Health Insurance discount Primary & Secondary Paid Parental leave Death & TPD Insurance
Diversity & Inclusion: Committed to Welcoming Celebrating and Thriving on Diversity
Training: Hands-On Team-Customised including SS&C University
Extra Perks: Discounts on fitness clubs travel and more!
What You Will Get To Do:
The Client and Business Integration Lead is responsible for planning coordinating and delivering client and business initiatives ensuring their successful implementation across both operational and client-facing teams within the Transfer Agency (TA) function. Acting as a strategic link between product development project delivery and business readiness this role oversees the TA teams prioritisation and value assessment. It partners closely with project delivery product transitions and business consulting teams to drive engagement gather and analyse requirements and support process adoption. The role plays a key part in embedding sustainable change that aligns with business objectives strategic priorities and regulatory requirements.
Lead and coordinate business and client change initiatives across the Transfer Agency (TA) ensuring timely compliant and value-aligned delivery.
Manage TAs change intake and prioritisation framework assessing initiatives by value risk and impact.
Collaborate with Operations Risk Product Project Delivery and Transitions teams to integrate cross-functional change delivery.
Build and maintain a cost-to-serve model to inform resource allocation efficiency and profitability.
Oversee implementation planning in partnership with the Business Readiness Lead ensuring smooth change adoption.
Act as the main contact for BAU and client-driven change including new funds process changes regulatory and digital uplift.
Drive stakeholder engagement and communication ensuring clarity alignment and readiness across internal and external teams.
Support documentation of business requirements future-state process mapping and impact assessments.
Coordinate TA inputs to RFPs due diligence and strategic deliverables.
Monitor and report initiative progress risks and dependencies to leadership and governance forums.
Lead and develop a team of business change analysts aligning skills to evolving business needs.
Champion continuous improvement and operational excellence fostering a culture of agility and innovation.
Ensure change initiatives align with compliance and risk frameworks supporting audit readiness and regulatory standards.
What You Will Bring:
Deep knowledge of Transfer Agency operations fund administration and financial services tech.
Strong leadership stakeholder engagement and cross-functional project delivery experience.
Proven expertise in business transformation process improvement and implementation planning.
Skilled in project and change management (PRINCE2 PMP ADKAR Agile).
Proficient in Visio Excel PowerBI and data-driven performance reporting.
Analytical mindset with strength in problem-solving prioritisation and managing ambiguity.
Bachelors degree in business Finance or related field; MBA preferred.
15 years in TA or Custody with a strong record in leading complex change initiatives.
We encourage applications from people of all backgrounds to enable us to bring diverse perspectives to our thinking and conversation. Its important to us that we strive to have a workforce that is diverse in the widest sense.
Thank you for your interest in SS&C! If applicable to further explore this opportunity please apply directly with us through our Careers page on our corporate website @ explicitly requested or approached by SS&C Technologies Inc. or any of its affiliated companies the company will not accept unsolicited resumes from headhunters recruitment agencies or fee-based recruitment services.
SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race color religious creed gender age marital status sexual orientation national origin disability veteran status or any other classification protected by applicable discrimination laws.
Employment Type
Full-Time
