Client Services Representative - Payroll Specialist

AllianceHCM in The Woodlands TX is looking to hire a full-time Client Services Representative / Payroll Specialist to support our clients with various human resources-related tasks. Are you friendly personable and customer service-oriented Do you want the opportunity to gain valuable experience in the technology industry Would you like to join a trusted industry-leading tech company that values the contributions of its employees If so please read on!

This customer service position earns a competitive wage. We provide excellent benefits including 100% paid for medical dental vision long-term disability life insurance a 401(k) with company match profit sharing a rewards and recognition program professional development and team building activities. If this sounds like the right human resources opportunity for you apply today to join our technology company!

ABOUT ALLIANCEHCM

Alliance aims to be the largest independent human capital management (HCM) company in the United States by providing the most advanced technology to customers through our proprietary single database cloud-based software. We help small- to medium-sized businesses manage their payroll HR benefits onboarding off-boarding and everything in between. As the second largest privately held payroll company in the U.S. our goal is to constantly innovate and create best-in-class HCM solutions.

At Alliance our employees enjoy more than rewarding work and competitive compensation. By joining us you become part of a team that supports and celebrates your success. We encourage everyone to push the boundaries of whats possible and test new ideas. As part of our team youll go as far as you want and have fun doing it.

A DAY IN THE LIFE OF A CLIENT SERVICES REPRESENTATIVE / PAYROLL SPECIALIST

As a Client Services Representative and Payroll Specialist youre responsible for supporting our clients with the applicant tracking onboarding employee self-service payroll and human resources systems provided by our company. You help clients maintain their employee payroll records time and attendance information new hires terminations benefits deductions and support orders. Using your exceptional customer service skills you maintain strong relationships with clients by ensuring all tasks are completed accurately and resolving any issues.

In addition you process full-cycle payroll from time and attendance file feeds and time sheets. You consistently communicate with clients either on the phone or via email while maintaining a professional demeanor. As needed you seek out ways to increase efficiency learn new skills and suggest any beneficial improvements to our processes. Youre quick to assist with any special projects that come your way and keep our HCM software running smoothly. You enjoy being in a position that helps people every day which is why you thrive as a Client Services Representative!

QUALIFICATIONS FOR A CLIENT SERVICES REPRESENTATIVE / PAYROLL SPECIALIST

• 3 years of customer service-related experience in payroll human resources benefits human capital management (HCM) or SaaS
• Proficiency with computers including Windows Office programs and CRM Salesforce
• Proficiency in basic system problem resolution
• A passion for excellent customer service

Bilingual would be a plus but multiple factors will be taken into consideration. Do you have excellent verbal and written communication skills Are you able to keep a cool head under pressure Can you maintain a friendly attitude while working in a fast-paced environment Are you highly organized and attentive to detail If yes you might just be perfect for this human resources position with our technology company!

WORK SCHEDULE FOR A CLIENT SERVICES REPRESENTATIVE / PAYROLL SPECIALIST

This full-time position works during the day with occasional weekend work and overtime.

ARE YOU READY TO JOIN OUR TEAM

If you feel that you would be right for this customer service job with our technology company please fill out our initial 3-minute mobile-friendly application. We look forward to meeting you!

Location: 77381

Required Experience:

Unclear Seniority