People Support Consultant
People Support Consultant
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1 Vacancy
Job Description
Location: Louisville KY (Hybrid 3 days/week in office)
In this position youll be based in the Louisville KY office for a minimum of three days a week with the flexibility to work from home for some of your working week. Find out more about our flexible work culture at
We give you a world of potential
We have a unique opportunity for someone to contribute their talents and strengths as a People Support Consultant.
Our Shared Services teams support all of our business lines behind the scenes ensuring the delivery of our business priorities. These include Technology Information Security Finance Risk Audit Governance Marketing and Communications as well as our People team.
This role will operate within the Shared Services People function and be responsible for and support activity across all regions globally.
The role holder will therefore be required to work across multiple disciplines within the People team building knowledge and capability to include People Services Employee Relations Learning & Development Recruitment Systems and Reward in order to provide effective support to projects and business as usual activities.
A role you will love
The People Support Consultant will support with requests and provide advice to employees globally in relation to all people related policy processes activity and changes. You will ensure governance and controls are in place and operating effectively across our people processes champion self-service and promote the People Team by delivering excellent customer service.
Some of your key responsibilities will include:
Responsible for managing complex transactions during the onboarding of new employees and within the employee lifecycle accurately and within SLA.
Provide advice and guidance on policy and process across the lifecycle of activity
Identify any trends in processing system or automation errors.
Responsible for ensuring risk compliance and data privacy process controls are met covering audit data access compliance checking schedule for internal and third-party processes.
Provide training on processes and policies to new starters within the People Services team.
Build relationships across People Service & Delivery and related teams; Payroll Employee Relations Business Partnering to ensure effective processing and escalation management.
Maintain a good level of communication with managers employees and candidates around the status of their inquiry.
Manage own allocation of work whilst being able to work flexibly to support across the Services teams when required.
Support with reviewing work processes to identify areas for improvement and progress actions to improve outcomes for employees and managers.
What will you bring to the role
We are looking for individuals with experience of administration preferably within a People Team environment. You will be able to demonstrate excellent organizational and administration skills while being able to prioritize and deal with change effectively. You must also have excellent attention to detail be a team player and able to meet fluctuating deadlines at short notice. To be successful you will be passionate about providing a service to internal/external stakeholders with a commitment to working as part of a team.
Other key skills required for the role include:
Experience of working ina high-volume administrative role across multiple jurisdictions.
Able to administer quality controls and compliance checking processes.
Experienced at re-prioritizing workload and multi-tasking.
Understanding the importance of confidentiality.
Good computer literacy including Microsoft Office.
Strong command of both written and verbal English.
Highly organized with a methodical approach and a meticulous eye for detail.
Ability to successfully communicate across all levels of the business.
Demonstrable experience working to strict deadlines
Be able to work as part of a team be self-motivated use your own initiativewhilst understanding the limits of your own authority.
Rewards designed for you
Paid parental leave flexible working and a caring and inclusive culture.
Health and wellbeing rewards that can be tailored to support you and your family including medical dental and vision.
Invest in your future with 401k matching and tax-advantaged flexible spending plans including healthcare dependent care and commuter.
Income protection. Our package includes short and long-term disability benefits life insurance and supplemental life insurance.
And more. Our careers hub will help you find out more about our rewards and life at Computershare visit Experience:
Contract
Employment Type
Full-Time
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