Intake and Support Services Coordinator (CS25-267)
Intake and Support Services Coordinator (CS25-267)
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$ 45000 - 53000
1 Vacancy
Job Description
Description
Overview:
Are you passionate about equity and student support Do you thrive on turning tough moments into meaningful progress SIUE is looking for a compassionate organized and mission-driven Intake and Support Services Coordinator (CS25-267) to join our dynamic EOA team!
What You Will Do:As the first point of contact for individuals impacted by discrimination harassment or sexual misconduct youll be the grounding force that listens guides and connects. Heres a taste of your impact:
Be the First Voice Conduct intake with students and employees navigating challenging situations involving Title IX discrimination or harassment. Youll be the calm empathetic guide helping them take the next step.
Bridge to Resources Coordinate referrals to campus and community support services (counseling advocacy health academic accommodations and more).
Support Pregnant & Postpartum Students Assist with accommodations and help ensure educational access isnt interrupted by life events.
Case Management Superhero Help track update and close cases in our case management system with attention to detail and confidentiality.
Educate & Empower Help build and deliver engaging outreach training and education programming. (Your creativity is welcome!)
Data Wizardry Support data analysis and program evaluation. Help us tell our story and improve what we do.
Behind-the-Scenes MVP Assist with hearing prep team meetings and other crucial but often invisible support tasks that keep the EOA Office running strong.
Why SIUEYour work will directly impact the lives of SIUE students particularly those navigating some of lifes most difficult experiences. Youll help them stay on track stay safe and stay in school. And by supporting equitable hiring strategies and educational outreach youll shape the future of inclusion at SIUE.
Minimum Acceptable Qualifications
-Bachelors degree
-1 years of work experience in a related job discipline (consideration will be given for experience gained through practicum internship etc.)
-Ability to remain neutral and objective while handling highly sensitive and confidential information with discretion and compassion
-Experience with collecting information in a way that is both efficient and people oriented (i.e. trauma informed and supportive)
-Well developed oral and written language skills to facilitate clear communication
-Ability to draft thorough and detailed reports
-Ability to act both independently and collaboratively and to exercise sound judgment
-Strong organizational skills including ability to manage time and tasks effectively maintain detailed records
-Ability to understand interpret and apply University policies as well as general understanding of Title IX Title VII and ADA/504
Experience Preferred:
-Two (2) years of experience in high volume environment
-Crisis hotline crisis/risk assessment or case management experience
-Previous experience working with sexual misconduct and other investigatory experience-Previous experience working with students in a University setting Supplemental Information
Civil Service Information:Civil Service Application - FAQs
Application Instructions:How to Apply - Step by StepIllinois Residency Requirement:Pursuant to the State Universities Civil Service System out-of-state candidates must establish Illinois residency within 180 calendar days of the start date for this position.
Illinois residency requires proof of a valid Illinois Drivers License or state of Illinois ID Card. Failure to produce the required documentation within 180 calendar days is grounds for immediate separation.
Classification: State Universities Civil Service System Classification Number:5001 SUCSS Classification Title. For more information on Civil Service classifications please visit the State Universities Civil Service System website at: who qualify for preference must provide proof of eligibility within ten (10) working days of submitting an application. The required proof of eligibility includes at a minimum a copy of the veterans DD214/DD215 form (Department of Defense) NGB22 form (National Guard) or Discharge Orders or DD256 Discharge Certificate (Reserves). For help in determining the appropriate proof of eligibility to submit please refer to theGuide for Veteran Document Verification.
Pre-Employment Screening:External candidates receiving a job offer must undergo pre-employment screening including a criminal background check. For safety sensitive positions a drug screen will also be required.
Work Authorization Information:This position does not offer work authorization sponsorship. International students at SIUE on F-1 or J-1 visas are not eligible for full-time or part-time civil service positions with permanent status. F-1 and J-1 visa holders must be enrolled full-time and can only apply for temporary part-time roles working 20 hours or less per week during spring and fall semesters such as student worker positions assistantships and civil service extra help roles. SIUE is a state university and its important to highlight that benefits from state-sponsored plans may not be accessible to individuals on F1 or J1 visas.
Accommodation:If you are unable to utilize our online application system and need to request an accommodation please reach out to us at or via email at:
EEO Statement
Southern Illinois University Edwardsville is an equal opportunity employer and thus prohibits discrimination against employees applicants for employment and students on the basis of age color disability marital status national origin race religion sex sexual orientation or veterans status.
We value your interest and look forward to reviewing your application. For questions or more information please email.
Required Experience:
IC
Employment Type
Full-Time
