Support Assistant, Volunteer Services
Support Assistant, Volunteer Services
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Job Description
We are here for lifes journey.
Where is your life journey taking you
Being the heartbeat of Denver means our heart reflects something bigger than ourselves something that connects us all:
Humanity in action Triumph in hardship Transformation in health.
Department
Service ExcellenceJob Summary
The Volunteer Services Assistant supports the recruitment onboarding engagement and retention of hospital volunteers who enhance the patient and visitor experience. This role is responsible for coordinating onboarding activities maintaining accurate records and assisting with volunteer recognition and engagement efforts as well as supporting the management of community donations.
Essential Functions:
- Assists DVS by coordinating and leading adult volunteer orientations conducting interviews with potential new volunteers and assisting volunteers. (10%)
- Assists in providing information for volunteer services programs including Pet Therapy and Volunteer Drive Program. (10%)
- Assist DVS in managing Volunteer Services events and community groups. (10%)
- Maintains position descriptions for volunteer assignments and arranges for annual review. (10%)
- Set up appointments with COSH for immunizations. (10%)
- Submit immunization paperwork for volunteers to COSH. (10%)
- Balance and make deposits to cashiers office. (10%)
- Physically assist patients to and from appointments as needed. (10%)
- Accepting donations and sorting for proper locations. (10%)
- Assist the patient information desk as needed through the campus. (5%)
- Archives departmental reports and records for administrative and regulatory purposes. (5%)
Education:
- High School Diploma or GED required.
Work Experience:
- 1-3 years customer service experience working in customer-oriented administrative settings required.
Knowledge Skills and Abilities:
- Professional attitude and ability to handle personnel issues with tact and good judgment.
- Excellent communication skills both oral and written.
- Ability to meet deadlines have excellent communication and customer service skills and have analytical trouble shooting skills
- Proficient in Microsoft Word and Outlook.
- Knowledge of:
Microsoft Excel
Epic
Volunteer Database
Shift
Days (United States of America)Work Type
RegularSalary
$21.52 - $30.13 / hrBenefits
Outstanding benefits including up to 27 paid days off per year immediate retirement plan employer contribution up to 9.5% and generous medical plans
Free RTD EcoPass (public transportation)
On-site employee fitness center and wellness classes
Childcare discount programs & exclusive perks on large brands travel and more
Tuition reimbursement & assistance
Education & development opportunities including career pathways and coaching
Professional clinical advancement program & shared governance
Public Service Loan Forgiveness (PSLF) eligible employer free student loan coaching and assistance navigating the PSLF program
National Health Service Corps (NHCS) and Colorado Health Service Corps (CHSC) eligible employer
Our Values
Respect
Belonging
Accountability
Transparency
All job applicants for safety-sensitive positions must pass a pre-employment drug test once a conditional offer of employment has been made.
Denver Health is an integrated high-quality academic health care system considered a model for the nation that includes a Level I Trauma Center a 555-bed acute care medical center Denvers 911 emergency medical response system 10 family health centers 19 school-based health centers Rocky Mountain Poison & Drug Safety a Public Health Institute an HMO and The Denver Health Foundation.
As Colorados primary and essential safety-net institution Denver Health is a mission-driven organization that has provided billions in uncompensated care for the uninsured. Denver Health is viewed as an Anchor Institution for the community focusing on hiring and purchasing locally as applicable serving as a pillar for community needs and caring for more than 185000 individuals and 67000 children a year.
Located near downtown Denver Denver Health is just minutes away from many of the cultural and recreational activities Denver has to offer.
Denver Health is an equal opportunity employer (EOE). We value the unique ideas talents and contributions reflective of the needs of our community.
Applicants will be considered until the position is filled.
Employment Type
Full-Time
