PHI - Training Content Developer Manager - Distribution Channel

PHI - Training Content Developer Manager - Distribution Channel

Prudential (UK) in partnership with the HCL group plans to set-up a standalone Indian health insurance company to address the growing healthcare needs of the Indian consumer.

This joint venture will combine Prudentials global expertise in insurance and financial services with HCL Groups experience in technology and healthcare solutions.

Prudential with its longstanding presence in India already operates two leading businesses in life insurance and asset management with the ICICI Group. Prudential was also the proud sponsor of the 1983 Cricket World Cup Indias first World Cup Victory!

Prudential Health India is a Zero to One team undertaking a no-legacy greenfield health insurance deployment in India building journeys that truly empathize with the customer and offer a differentiated experience.

To partner with us in this mission

To partner us in this mission we are looking for a talented

Reporting to Agency Sales Head

We are seeking an Experienced and Creative training content developer to design and develop engaging training content for our health insurance business Partners Advisors Employees and customers

Key Responsibilities

• Design & develop comprehensive training content including modules courses and assessments to support the learning needs of advisors business partners employees and customers

• Collaborate with subject matter experts to ensure that training content is accurate up to date and compliant with industry regulations

• Apply instructional design principles to create engaging and interactive training content that meets the needs of diverse learners

• Use story telling techniques and visuals to make complex health insurance concepts accessible and engaging for learners

• Proficiently use E-learning authoring tools such as articulate storyline adobe captivate or lectora inspire

• Manage multiple projects simultaneously prioritize tasks and meet deadlines

• Collaborate with stake holders such as agency head zonal head product manager and customer service teams to ensure that training content meets business needs.

Qualification & Experience

• Bachelors degree in business Insurance communication or related fields. MBA or relevant postgraduate qualification is preferred

• Minimum 5 years of experience in insurance domain training content development Institutional design or a related field

• Familiarity with the health insurance industry including products services and regulations

• Proficiently use e-learning authoring tools such as articulate storyline adobe captivate or lectora inspire.

• Strong analytical and problem-solving skills

• Excellent communication project management and interpersonal abilities

• Professional certification in insurance is plus

Skills

• Customer Relations management

• Insurance product knowledge

• Advisor Training and development

• Regulatory compliance

• Presentation problem solving and negotiation

• Project management

• Innovation and E learning

What we offer

• Rewarding compensation package

• Performance-based incentives with high earning potential

• Career growth and development opportunities including comprehensive training and mentorship programs

• Recognition as a vital member of our leadership team

Location: Mumbai