Scheduling and Client Services Coordinator
Scheduling and Client Services Coordinator
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Job Description
Job Description
This hands-on people-focused position sits at the heart of operations across two bustling Soho sites supporting over 150 cutting rooms used by some of the biggest names in film and TV. Youll be responsible for managing client bookings and scheduling delivering day-to-day services maintaining facilities and ensuring a first-class experience for every client and visitor.
Reporting to the Operations Manager youll work alongside another coordinator each taking primary responsibility for one site while collaborating closely to ensure seamless service across both locations.
Key Responsibilities
Coordinate client bookings and scheduling communicating directly with production teams to manage both daily and long-term cutting room usage.
Maintain accurate booking records and support billing and invoicing processes.
Respond promptly to scheduling changes and last-minute requests.
Act as the on-site point of contact ensuring client needs are met and building strong relationships.
Organise and deliver monthly social events and occasional larger gatherings.
Supervise the runners team delegating daily tasks and overseeing quality.
Manage security and access administering passes and maintaining real-time records.
Potential to support the companys social media presence as part of the role.
About You
Confident communicator with excellent interpersonal skills.
Highly organised proactive and detail-oriented.
Comfortable multitasking in a busy client-focused environment.
Proficient in Microsoft Word Excel and/or Google Sheets.
Experience in post-production client services or facilities coordination is a plus but not essential.
Team player with a positive can-do attitude and pride in delivering high-quality service.
Additional Details
Full-time Soho-based role.
Working across two central London locations.
Occasional evening work required for event support.
Opportunities for professional development including involvement in social media activity.
Ready to play a key role in supporting some of the UKs most exciting TV and film productions Apply now to join a team where your organisational skills and client care will make a real impact.
Required Experience:
IC
Employment Type
Full Time
