Patient Escort/Messenger / 40 Hours /11a-730p rotating weekend and holidays / BWH Central Transport
Patient Escort/Messenger / 40 Hours /11a-730p rotating weekend and holidays / BWH Central Transport
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Mass General Brigham relies on a wide range of professionals including doctors nurses business people tech experts researchers and systems analysts to advance our mission. As a not-for-profit we support patient care research teaching and community service striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
Summary:Responsible for providing safe and efficient transportation for patients within the healthcare facility. Facilitates the timely delivery of messages documents and supplies to various departments ensuring effective communication and support throughout the organization.
Does this position require Patient Care Yes
Essential Functions:
-Escort patients to and from various locations within the healthcare facility such as examination rooms diagnostic areas operating rooms or other treatment areas.
-Ensure the safety and comfort of patients during transportation taking into account their specific needs and mobility limitations.
-Follow established protocols and procedures for patient transportation including the use of appropriate equipment such as wheelchairs or stretchers.
-Receive and prioritize messages documents and supplies for delivery throughout the facility.
-Deliver messages and documents to appropriate recipients ensuring accuracy and confidentiality.
Qualifications
Education
High School Diploma or Equivalent preferred
Experience
Experience in a healthcare or customer service-related role. 1-2 years preferred
Knowledge Skills and Abilities
- Strong communication and interpersonal skills with the ability to interact effectively with patients visitors and staff members.
- Basic knowledge of medical terminology and healthcare procedures.
- Ability to prioritize tasks and manage time effectively in a fast-paced environment.
- Physical stamina and the ability to perform repetitive tasks such as pushing wheelchairs or transporting patients.
- Excellent customer service skills with a compassionate and patient-centered approach.
- Ability to maintain confidentiality and adhere to ethical standards in handling sensitive information.
Additional Job Details (if applicable)
Remote Type
Work Location
Scheduled Weekly Hours
Employee Type
Work Shift
EEO Statement:
Mass General Brigham Competency Framework
At Mass General Brigham our competency framework defines what effective leadership looks like by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance make hiring decisions identify development needs mobilize employees across our system and establish a strong talent pipeline.
Employment Type
Full-Time
