Sr. Director, Fraud Strategy
Sr. Director, Fraud Strategy
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Why Work For Us
About The Opportunity
Our Fraud team uses advanced systems data and processes to manage the delicate balance between risk management customer experience and revenue while engaging closely with various business partners inside and outside the organization.
We are looking for a Senior Director of Fraud Strategy someone who is innovative uses data and metrics to influence their decisions has a proven ability to communicate and collaborate cross functionally to lead and and own best-in-class fraud prevention and detection controls across various products & functions. In this role you will assess opportunities to add optimal controls and lead a team dedicated to impacting Fraud at Grubhub. To succeed in this role you must be able to set a clear strategy and motivate a team while being comfortable with analytics executive communication building relationships and driving results.
A successful candidate will have leadership experience as well as a strong background in fraud strategy electronic payments and digital identity management.
The Impact You Will Make
Lead both the Fraud Strategy and Fraud Operations teams impacting fraud risk across various areas through an ideal combination of strategies data infrastructure people and processes
Determine and execute upon Fraud strategy balancing risk mitigation while also reducing impacts to the business and customer experience
Define implement and impact relevant financial operational and customer experience KPIs and drive business integration accordingly in alignment with broader business goals and objectives
Influence and oversee projects that will achieve the broader company goals including collaborating cross functionally to bring in relevant stakeholders ensure your teams priorities are represented and remove roadblocks
Communicate vision goals key insights and impacts of team throughout organization including communication to Executive team
Create a positive and focused team environment by expecting high performance levels promoting empowerment and good judgment and communicating with transparency
Be curious! Continually seek and identify opportunities to improve the customer experience reduce expense or make peoples work day easier
What You Bring To The Table
Bachelors degree required; Masters/MBA preferred
12 years of experience in a fraud risk payments analytics or operational role
5 years of people management experience required
Strong understanding of fraud vectors strategies tools and infrastructure in a high transaction volume digital environment; Accertify experience a plus
Excellent written and verbal communicator with experience communicating with all levels up to and including executive management
Proven ability to build an effective team - continuing to develop coach and motivate while driving results
Experience working cross-functionally to obtain buy-in must be able to influence stakeholders and get other teams on-board in helping achieve your goals
Creative problem solving and analytical skills; ability to develop/implement process improvements
Strong organizational prioritization and time management skills ability to multitask
Data analysis and business data reporting experience preferred
As a matter of company policy Grubhub does not sponsor applicants for employment visa status for this role.
The base salary range for this position is below:
New York: $240000
Grubhub uses geographic-specific salary structures which means the salary offered may vary depending on where the job is located. The final salary offer will take into account various factors such as the candidates skills education training credentials and experience
And Of Course Perks!
Flexible PTO. Grubhub employees enjoy a generous amount of time to recharge.
Health and Wellness. Excellent medical dental and vision benefits 401k matching employee network groups and paid parental leave are just a few of our programs to support your overall well-being.
Free Meals. Our employees get a weekly Grubhub credit to enjoy.
Social Impact. At Grubhub we believe in giving back through programs like the Grubhub Community Fund. Employees are also given paid time off each year to support the causes that are important to them.
Grubhub is an equal opportunity employer. We welcome diversity and encourage a workplace that is just as diverse as the customers we serve. We evaluate qualified applicants without regard to race color religion age sex sexual orientation gender identity national origin disability veteran status and other legally protected characteristics. If youre applying for a job in the U.S. and need a reasonable accommodation for any part of the employment process please send an email to and let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address.
If you are a resident of the State of California and would like a copy of our CA privacy notice please email
Required Experience:
Director
Employment Type
Full-Time
