Case Manager
Case Manager
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Job Description
Lifeline Connections is a community-based behavioral health organization that specializes in providing confidential and compassionate care to individuals who experience substance use and/or mental health conditions.
Our Vision - As the premier provider of substance use and mental health services in the Pacific Northwest we are respected and the most trusted resource for behavioral health treatment and whole-person care. We provide a comprehensive continuum of coordinated quality services foster enduring relationships and empower our communities to truly thrive.
Our Mission - Through superior customer service high quality programs and well-trained and dedicated staff we inspire hope and support lifesaving changes for people affected by substance use and mental health conditions.
Summary: The Case manager works closely with the Clinical Supervisor members of the team and corrections staff to ensure seamless integrated behavioral health needs during incarceration and upon release. The Case Manager works to ensure adherence to the National Commission on Correctional Health Care and may provide coverage with adults incarcerated and/or court involved youth.
Principal Duties and Responsibilities:
Case Managers may provide the following for eligible individuals incarcerated or court involved:
- Function as a member of the Individuals jail transition team.
- Identify Individual-perceived barriers to discharge assist the Individual with working through barriers and assure the Individual that they will be supported throughout the process.
- Coordinating in conjunction with release planning efforts for the individual to travel back to his or her community.
- Facilitate a warm hand-off to the behavioral health agency chosen by the Individual. Warm hand-off activities may include:
- Helping the Individual complete any necessary paperwork for receiving Behavioral Health services recovery services accessing community resources.
- Supporting the Individuals self-advocacy in the development of their own community treatment plan and treatment activities
Professional Development and Quality
- Monitor all ethical and safety concerns and report them immediately;
- Maintain full and open communication with the BHRS Clinical Supervisor promoting communication and information between the team members and other agency staff in delivery of services;
- Ensure that service provides continuous quality and understanding of the national standards for the National Commission of Correctional Health Care that addresses both client needs and compliance with WACs RCWs RSN Medicaid and Federal Regulations;
- Ensure compliance with all applicable Lifeline Connections policies and contracts;
- Other job duties as assigned.
EDUCATION EXPERIENCE AND KNOWLEDGE REQUIRED BY THE POSITION
- Bachelors level education in a behavioral health field required
- Masters level education and ability to meet MHP qualifications as defined by the WAC and RCW preferred.
- Individual must obtain and maintain licensure from the WA Department of Health.
- Have strong case management skills and demonstrated experience to ensure robust engagement with people who have criminogenic attitudes. Having skills and competence to establish supportive trusting relationships with persons with SMI or SED.
- Respect for patient rights and personal preferences in treatment.
- Demonstrated experience at providing a safe and supportive environment for individuals with SMI or SED.
- Valid Drivers license for the state of Washington.
COMPLEXITY
The incumbent provides agency based services to patients in re-entry services. Strong communication skills sound judgment and creativity are required to help implement and deliver support services that meet the complex needs of the patients.
PERSONAL CONTACTS
Contacts are with members of the jail/juvenile detention staff probation staff patients significant others of the patients administrative supervisory and clerical personnel employers and representatives of various community agencies specializing in the treatment of substance use and mental health. All personal contacts are carried out in accordance with federal and state statues laws and regulations dealing with the confidentiality of alcohol and drug dependent client records.
PHYSICAL DEMANDS
While performing the essential functions of the job the employee is regularly required to sit speak clearly hear and use hands and fingers to manipulate writing utensils and keys on a keyboard. The employee is occasionally required to stand walk reach with hands or arms stoop kneel crouch or lift and/or move maximum of 15 lbs.
WORKING ENVIRONMENT
Working hours are spent indoors in the jail or juvenile detention facility offices or meeting rooms and contact in the community meeting with patients in their homes health clinics or other community agencies. Occasional visits to community agencies and participation in staff retreats and staff development activities may be required.
IMMEDIATE SUPERVISOR: BHRS Clinical Supervisor
Salary: $23.98 - 26.36/hr DOE
Application Process:
To apply electronically for this position please click Apply Now or visit our ADP career center. For more information on this and other positions please visit our website at
The Benefits:
Lifeline Connections strives to be your employer of choice by offering our regular/full-time employees a generous benefits package. Our plans cover 85% of medical dental and vision costs at the employee level and 75% for all dependent plans. The majority of out-of-pocket costs (i.e. co-pays prescriptions and deductibles) under our medical plans are also covered. We also offer other benefits such as: employer paid Short Term Disability Long Term Disability Life Insurance and supplemental coverage.
Our full-time employees and some part-time employees also qualify for our 401(K) plan that matches dollar for dollar up to 5%. On top of all that our full-time employees receive approximately 4 weeks of paid time off during their first year of employment (accrual rates increase with years of service) as well as 1 personal holiday and 12 paid holidays per year!
There are many other supplemental benefits we are glad to offer such as tuition reimbursement and discounted cellular service amongst others.
Send us your resume and lets talk about you joining our team!
Required Experience:
Manager
Employment Type
Full Time
