General Manager (GM)
General Manager (GM)
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Salary Not Disclosed
1 Vacancy
Job Description
Are you a top-performing General Manager at a high-volume retail auto dealership looking for your next big challenge- and a better work-life balance
About the Role:
As General Manager youll work directly under the President and Dealer Principal to oversee all facets of dealership operations. Youll drive performance across sales fixed ops finance staffing and customer experience in a role thats equal parts operational strategic team leader and business builder.
This is your chance to take the reins at a large fast moving and dynamic operation where commercial is king----- and your ability to lead with accountability and entrepreneurial drive will be catalyst for our next phase of growth.
About Us:
Broadway Ford one of the fastest-growing commercial truck centers in the Midwest and among the Top 50 commercial truck dealers nationwide is seeking a General Manager to lead our flagship commercial operation.
Our new Ford- Pro Elite Service Center (one of only 72 in the nation) opens this summer and will give us 56 service bays across a 9-acre campus. And with a rapidly expanding Mobile Service Department 100 employees by end of year and $30M in inventory this is a rare opportunity to lead in one of the most dynamic and essential sectors of the auto industry---- all while enjoying 8am to 5pm business hours. No late nights. No Sundays. No relentless retail grind.
Key Responsibilities:
Leadership & Strategy
- Provide executive-level leadership to all departments (sales service parts F&I and operations)
- Champion a high-performance culture built on accountability coaching and continuous improvement
- Align teams around KPIs strategic goals an customer satisfaction metrics
Operational Oversight
- Ensure operational excellence in both front-end and fixed ops maintaining efficient workflows and strong margins
- Lead expansion of our Mobile Service Department and optimize the upcoming Ford-Pro Elite Service facility
Sales & Marketing
- Oversee the commercial sales department including large fleet municipal and small business clients
- Collaborate with marketing to drive customer acquisition and retention especially in B2B segments
Financial Management
- Own the dealership P&L: forecast budget and monitor financial performance
- Improve profitability and cost-efficiency across departments
Team Development & HR
- Attract develop and retain top talent across departments
- Conduct regular performance reviews set goals and support professional development
Customer & Vendor Relationships
- Foster strong relationships with key customers fleet accounts Ford corporate suppliers and vendor partners
- Represent the dealership in the community and within regional industry networks
What You Bring:
- Proven success as a General Manager at a high-volume dealership (Ford experience preferred)
- Strong understanding of both front-end retail and fixed operations
- Demonstrate ability to lead large teams and manage complex operations
- Solid grasp of financial management P&L ownership forecasting and inventory control
- Excellent communication leadership and relationship-building skills
- Highly organized accountable and self-directed
- CDK operating system essential
Compensation & Benefits:
- Competitive base salary performance-based bonuses
- Health dental vision 4o1k with employer contribution
- Paid time off company vehicle allowance and more
Required Experience:
Director
Employment Type
Full-Time
