This role primarily focuses on supporting the Request for Information (RFI) process by managing and responding to RFIs from clients while also handling essential administrative tasks including but not limited to tracking and updating cost base information as well as supporting finance tasks such as invoicing and payment collections.
The ideal candidate will possess excellent communication and organizational skills strong analytical mindset strategic thinking and the ability to work efficiently within a fast-paced collaborative environment.
Key Accountabilities
1. Support the Request For Information (RFI) process to include but not limited to:
- RFI Management: Co-ordinate and prepare incoming RFIs ensuring responses are accurate comprehensive and delivered on time.
- Database Maintenance: Maintain and update RFI Tracker Library and supporting documentation ensuring consistency and accuracy of content.
- Collaboration: Work closely with company Subject Matter Experts (SME) to gather necessary information for RFI responses if not available in RFI Library.
- Quality: Review responses for clarity completeness and alignment with client requirements.
- Process Improvement: Identify opportunities to streamline RFI processes and enhance efficiency.
2. Support essential administrative tasks to include but not limited to:
- Cost Base: Maintain and update pricing databases on a regular basis as defined by management.
- Finance: Assist with the monthly invoice run including submitting all client invoices on a timely basis and payment collection to ensure invoices are paid within agreed payment terms for a few days each month.
Qualifications :
- Minimum of 1-2 years relevant work experience in complex project service industries.
- Experience in Customer Service / Laboratory preferred.
- Preferred: Associate or bachelors degree in healthcare / Life Sciences / Business or industry experience in Central Lab is also considered acceptable.
- Experience in a laboratory healthcare or scientific setting is preferred.
- Strong written and verbal communication skills.
- Excellent organizational and time-management abilities.
- Proficiency in Microsoft Office and other relevant tools.
- Ability to work collaboratively in a global team environment.
- Attention to detail and commitment to accuracy.
- Fluent in English
Additional Information :
Do you meet the above profile and are you interested in an informal and pleasant working environment We are looking forward to receive your CV and motivation letter in English.
Remote Work :
Yes
Employment Type :
Full-time