(8PP) DevOps Engineer

Overview
Software Mind is seeking qualified candidates to fill the role of DevOps Engineer.

In addition to a competitive salary rate and a positive work environment we are committed to delivering high-quality technology solutions. We also offer:

• Flexible schedules and authentic work-life balance
• Opportunities for continuing education
• Birthday celebration
• Payment in US Dollars

About the role:

The DevOps Engineer is a highly hands-on and technical role responsible for developing deploying monitoring and securing the clients suite of SaaS products in a multi-cloud landscape. This position interacts with cross-functional teams that include developers security engineers SREs corporate IT and product management groups. The role focuses on supporting both internal development teams and external customers resolving complex technical issues and driving continuous improvement through infrastructure as code cost optimization and adherence to best practices in security and reliability. Success in this position requires effective collaboration across engineering and product teams a customer-first mindset and availability for Eastern US working hours and rotating on-call support.  

#LI-DNI

Qualifications :

Some of the main responsibilities for the role include: 

Infrastructure Management 
Networking - Building out VPCs/VNets 
Configuring security groups subnets and hosted zones 
Infrastructure as Code - Provision manage and deploy resources using IaC tooling 
Manage integrations between products and environments 
Keeping services on the latest supported version 

Access Management 
Configuring authentication via SAML/OIDC integrations 
Managing Windows Active Directory and/or Entra ID domains 

Environment Support 
Provide internal developer support and external production customer support 
Work as part of a fast-paced operations environment with requests coming from ticketing systems 
Troubleshoot complex issues to determine the root cause 
Troubleshoot and resolve performance issues 

CI/CD 
Work with Product Management and Software Development staff to deploy software to production 
Leverage source control best practices for branching strategies code reviews and release management 
Utilize CD pipelines to promote developer changes to ephemeral and long-standing testing environments 

Observability 
Collect visualize and analyze logs/metrics to monitor the health 
Implement alerting to identify environmental issues 

Security 
Securely publish cloud apps to the internet via best practices in information security privacy & zero trust principles 
Comply with cloud security frameworks 

Reliability 
Resolve issues in accordance with cloud services standards to ensure cases are resolved within SLAs 
Design and implement solutions with reliability and resilience in mind 

Cost Management 
Build cost-efficient solutions 
Optimize resource utilization   

Job Skills/Requirements
- 90% English written and oral (at least B2 level) with excellent communication skills
- 3-5 Years CloudOps and/or DevOps experience supporting PaaS/SaaS environments. 
- AZ-900: Azure Fundamentals Certification is essential 
- AZ-104: Azure Administrator Associate or AZ-400: Azure DevOps certifications are preferred 
- Understanding system and network architecture system platforms system access and network protocols. 
- Experience using various tools for application and infrastructure monitoring and troubleshooting. 
- Demonstrated ability to solve complex problems and possess a high level of technical skills analytical problem-solving verbal written communication and presentation skills. 
- Experience with Agile methodology and running or participating in Scrum/Kanban procedures. 
- Proficient in Azure Cloud services Data Factory AKS Key Vault App Services Storage Accounts 
- Experience in using Terraform for infrastructure such as code and automation. 
- Skilled in PowerShell for scripting and task automation. 
- Hands-on experience with Kubernetes for container orchestration and support. 
- Expertise in YAML and Helm for configuration management and deployment automation. 
- Strong documentation skills for maintaining clear and comprehensive technical records. 
- Proficiency in Git for version control and collaboration. 
- Experience with Azure DevOps for CI/CD pipelines and project management. 
- Knowledge of Docker for containerization and application deployment. 
- Availability to work in the Eastern US working hours. 
- Availability to support rotating on-call shifts. 
  

Additional Requirements: 
- Experience with API management for seamless integration and performance optimization.  
- Expertise with configuring identity federation (SAML OIDC Okta). 
- Understanding Firewall Encryption IDS/IPS AV (anti-virus) tools.  
- Hands-on experience with Configuration Management (Puppet Chef & Ansible).  
- Experience with Infrastructure Monitoring APM and Log aggregation tools.  
- Experience with MLOps model governance deployment security monitoring.  
- Expertise in SQL for database management and data warehouse solutions (Databricks Snowflake)

Remote Work :

Yes

Employment Type :

Full-time