CX/UX Designer - Hybrid USA R0048815
CX/UX Designer - Hybrid USA R0048815
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Job Description
CX/UX Designer - Hybrid USA RDXG UX/CX COE - Wolters Kluwer Tax & Accounting
About the Role:
The UX/CX Designer is responsible for creating market-leading experiences for Wolters Kluwer Tax & Accounting software applications. Working closely with Product Management and high performing agile teams the CX/UX Designer translates complex customer and business requirements into simple balanced solutions within the constraints of a complex technical framework. The candidate will drive Lean Product principles within the teams producing products that empower and delight our customers. The candidate will be a driven self-starter and thrive in a fast paced fast thinking environment. Must be legally authorized to work in the USA permanently.
Hybrid: Eight days a monthwe come together in the closest office within 50 milesto experience the value of connecting with colleagues. You will report to the Manager CX/UX Design and work under the leadership of the Director CX/UX Design. This role is a part of DXG UX/CX COE - Wolters Kluwer DXG U.S. Inc. Please view the site office location directory for potential office preferences nationwide. About Us: Wolters Kluwer Digital eXperience Group (DXG) & Wolters Kluwer Tax & Accounting
Required Job Qualifications (minimum):
- Travel: Domestic Travel up to 5% of work time to customers vendors and other work groups.
- Must be legally authorized to work in the USA permanently
- Figma Miro and Asana or similar design tools
- Knowledge of HTML CSS SASS LESS Angular React Bootstrap
- 2years of experience as a User Interface DesignerInteraction Designer or similar role
- Strong visual design sense familiarity with branding standards across portfolio suite of software products
- Demonstrated experience and knowledge of design paradigms examples and best practices withweb software applications
- Strong knowledge of Lean UX/Agile Methodologies
- Knowledge of user research methods: contextual inquiry persona development and usability testing
- Able to listen well to user needs ask the right questions
- Experience working in distributed collaborative teams and working directly with development groups for the implementation ofdesigns
- A portfolio that demonstratesproblem solvinginnovationand design across multiple platforms
- Fluency in best practices for Web-based information architecture and design as well as strong knowledge of usabilityprinciples and techniques
Preferred Job Qualifications
- A formal education inInteractionDesignProduct Design Industrial Design HCI Information Architectureor comparable professional experience required.
- Working knowledge of Software as a Service (SaaS) a plus
Essential Duties and Responsibilities
- Work closely withProduct Management and Subject Matter Expertsto ensure proper translation of business requirements that represent the customer point of view
- Participate in various customer research efforts to definethecustomer-driven user experience
- Produce necessary UX artifacts (storyboards journey maps affinity diagrams wireframes prototypes UI specification deliverables user testing etc.)
- Contribute and adhere to the development of theDesign System
- Gain quick continuous user feedback to help guide the design process
- Support User Acceptance Testing (UAT): issueidentification and resolution
- Manage individual workload and deliver to agreed-upon project milestones
- Foster a creative positive efficient and collaborative team working environment
- Identify/mitigate risks to delivering solutionson time
- Communicate effectively with both technical and non-technical individuals at all levels
- Stay current and even ahead of design trends and industry standards
Additional Information:
Wolters Kluwer offers great benefits and programs to help meet your needs and balance your work and personal life including: Medical Dental & Vision Plans 401(k) FSA/HSA Commuter Benefits Tuition Assistance Plan Vacation and Sick Time and Paid Parental Leave. Full details of our benefits are available -
Wolters Kluwer (EURONEXT: WKL) is a global leader in professional information software solutions and services for the healthcare tax and accounting financial and corporate compliance legal and regulatory and corporate performance and ESG sectors. We help our customers make important decisions every day by providing expert solutions that combine deep domain knowledge with specialized technology and services. Wolters Kluwer reported 2022 annual revenues of 5.5 billion. The group serves customers in over 180 countries maintains operations in over 40 countries and employs approximately 20000 people worldwide. We are headquartered in Alphen aan den Rijn the Netherlands.
Ranked by Forbes Magazine as among Americas Best Large Employers for 2022 - #84.
Wolters Kluwer secures 2nd place in Newsweeks Most Trustworthy Companies List 2023
CEO Nancy McKinstry ranked 16th by Harvard Business Review of the best performing CEOs in the World.
WK #1 for gender equality in the workplace in the Netherlands & #47 worldwide for 2023.
The above statements are intended to describe the general nature and level of work being performed by most people assigned to this job. Theyre not intended to be an exhaustive list of all responsibilities and job description provided is subject to revision and modification at any time. #LI-Hybrid
Texas-Houston-Allen Pkwy
Texas-Dallas-Bryan St
Pennsylvania-Philadelphia-Market St
Florida-Tampa-West Boy Scout Blvd
Ohio-Columbus-Easton Commons Way
Indiana-Indianapolis-Woodfield Crossing Blvd
Texas-Coppell-Rombauer Rd
Wisconsin-Madison-Junction Rd
Georgia-Kennesaw-Chastain Meadows Ct NW
Kansas-Wichita-East Douglas
Ohio-Hudson-Terex Road
Delaware-Wilmington-Orange St
Missouri-Clayton-South Central Ave
Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.
Employment Type
Full-Time
