Associate Client Manager (Training & Onboarding)
Associate Client Manager (Training & Onboarding)
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Job Description
NIQ is seeking a creative solution-oriented Associate Client Manager (Training & Onboarding). This position is responsible for the development and delivery of instructor led training and online training content creation. This role will have a direct impact on the learning experience of our internal associates CPG/FMCG clients retailer clients and overall satisfaction with our products and services. The ideal candidate will have experience designing and delivering training materials with an analytic mindset.
Responsibilities
- Produce engaging pre-recorded demos and trainings of our products with appropriate software
- Own and lead the educational efforts to internal and external stakeholders of NIQ retail collaboration products
- Develop and maintain reusable templates and assets for easy lift-and-shift capabilities to prospective client implementations
- Document and improve digital development processes to drive efficiency and productivity
- Collaborate and partner with SMEs to validate technical and content requirements in order to develop content with minimal supervision
- User acceptance testing on reports for future releases
- Conduct needs assessments with stakeholders to ensure all relevant content is created and readily available
- Work independently lead projects and contribute to a collaborative team environment
- Other duties as assigned
Qualifications :
- Bachelors degree or college diploma in Business Education Instruction and Facilitation Training or relevant experience
- 3 years of digital training experience
- CPG or related retail experience preferred
- Demonstrated experience with visual design principles usability principles adaptive learning
- Ability to manage large audiences and cultivate a productive learning environment
- Strong project management skills with the ability to organize manage and lead multiple projects while meeting deadlines
- Excellent written and verbal communication skills
- Attention to detail quality-checking UX-testing in order to deliver high-quality results
- Proficiency of Microsoft Office specifically Excel and PowerPoint
Additional Information :
This role has a market-competitive salary with an anticipated base compensation of the following range: $64000-$85000. Actual salaries will vary depending on a candidates experience qualifications skills and location. This role might also be eligible for a sales-based incentive or performance-based bonus. Other benefits include a flexible working environment comprehensive health insurance industry-leading parental leave life insurance education support and more.
Our Benefits
- Flexible working environment
- Volunteer time off
- LinkedIn Learning
- Employee-Assistance-Program (EAP)
About NIQ
NIQ is the worlds leading consumer intelligence company delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023 NIQ combined with GfK bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insightsdelivered with advanced analytics through state-of-the-art platformsNIQ delivers the Full View. NIQ is an Advent International portfolio company with operations in 100 markets covering more than 90% of the worlds population.
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Our commitment to Diversity Equity and Inclusion
NIQ is committed to reflecting the diversity of the clients communities and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce measurement and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer making decisions without regard to race color religion gender gender identity or expression sexual orientation national origin genetics disability status age marital status protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: Work :
No
Employment Type :
Full-time
Employment Type
Full-time
