Customer Supply Chain Consultant- Hybrid
Customer Supply Chain Consultant- Hybrid
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Salary Not Disclosed
1 Vacancy
Job Description
The Customer Supply Chain Consultant has ownership for securing customer satisfaction by securing both operational and logistical excellence for their respective customers in the Automotive Industry. This role will require the customer analyst to communicate and cooperate within a cross-functional environment. The customer analyst should be proactive in establishing relationships with counterparts in Marketing Sales IT Planning Logistics Physical Logistics Accounting and Other Departments. Furthermore this associate should take an active role in driving improvement actions within other areas of the business in order to maintain one call resolution and exceed customer expectations.
This role will require
- Development of strong relationships with cross functional teams including sales all customer supply chain departments Bosch warehouses and external service providers for Key Accounts in the scope of responsibility.
- Documentation and understanding of the claims/dispute process for NA customers.
- Support customer service and supply chain teams through data analysis for continuous improvement of internal processes as well as customer alignments and meetings
- Develop and drive the analysis and negotiation for customer logistics agreements with respect to key logistics parameters: minimum order quantities lead-times order fluctuation terms and stocking policies
- Manage and support cross-functional process improvements to support customer delivery performance including support in idea generation action tracking data consolidation/ preparation and support for management reporting
Qualifications :
Qualifications
- Bachelors Degree or equivalent relevant experience required.
- 2 years of customer service / inside sales / account management experience.
- Automotive industry experience preferred.
- Sales and or logistics planning experience preferred.
- Should be customer service oriented and have experience handling customer demands.
- SAP experience strongly preferred.
- High Proficiency with MS Office including Excel required.
- Should possess strong analytical and organization skills.
- Must be detail-oriented and customer service oriented.
- Ability to work in team and one on one environments.
- System knowledge preferred EDI PIG SAP
Indefinite U.S. work authorized individuals only. Future sponsorship for work authorization not available.
Additional Information :
All personal information is kept confidential according to EEO guidelines.
Equal Opportunity Employer including disability / veterans.
Comprehensive Benefit Offering All benefits are effective DAY 1!
- Medical Dental & Vision
- Life and Supplement Life
- Long and Short Term Disability (after 30 days)
- Paid Time Off & Holidays
- 401K with generous company match
- In addition to 401K additional retirement benefit 100% company paid
- Annual bonuses
- Tuition Assistance
- Paid Volunteer Time
- Associate Discounts on Bosch products like home appliances power-tools thermal products like tank-less water heaters and more
Work :
No
Employment Type :
Full-time
Employment Type
Full-time
