Special Projects Officer
Special Projects Officer
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Job Description
This is a permanent internal opportunity.
At Aussie Broadband we believe difference is something to celebrate. Being advocates for Inclusion and Diversity means our team can bring their whole selves to work and allows us to better represent our customers and the communities that we serve. As a proud Equal Opportunity Employer supporting and celebrating difference is just one way that we demonstrate our value of Be good to people everyday.
Join us as we continue to grow and make a mark as the 5th largest telco in Australia!
Why work for Aussie
Founded in regional Victoria almost 20 years ago we are local from the ground up. What started in a living room in Morwell has now expanded to every corner of Australia - were growing fast and not slowing down!
Our fantastic culture lives and breathes our values:
Dont be ordinary be awesome
Think BIG
No bullsh*t
Be good to people
Have fun
We care about our community through our Pledge 1% commitment sponsorship programs and our paid staff community service leave offering.
But dont just take our word for it We have been named one of the top employers in Australia by HRD magazine.
The good stuff
26 weeks paid parental leave for both primary and secondary caregivers (in addition to any government-paid leave)
Discounted internet up to the value of $109 per month
20% off our Mobile services
Day to day benefits like flexible working arrangements Employee Assistance Program (EAP) discounts with big names like Specsavers HCF and many more
Celebrating you! With monthly rewards and recognition
Internal training and resources for you to continue to learn grow and achieve your career goals
Yearly allowance for amazing Aussie merch
Fitness Passport for access to multiple gyms and pools across Australia
Lets talk about you
To be successful in this role you will possess:
Solid understanding of the telco industry
Strong facilitation communication and interpersonal skills
Proactive mindset with creative and analytical thinking
Able to identify analyse and support improvements across teams
Experience coordinating tasks or small projects with guidance
Builds strong relationships and works well in cross-functional teams
Flexible with changing priorities and open to learning and feedback
Takes ownership contributes ideas and shows leadership potential
Interest in Lean Six Sigma or similar methodologies
How will you support our Why
Identify and implement process and system enhancements to boost efficiency and service quality
Lead workshops to uncover inefficiencies and co-design solutions with teams
Analyse workflow data to track trends measure change impact and generate insights
Develop change scopes and contribute to business cases for new initiatives
Manage special projects ensuring timelines scope and budgets are met
Create training materials and support staff through system/process changes
Maintain improvement registers and ensure initiatives meet internal standards
Conduct post-change reviews to evaluate success and identify next steps
Build strong relationships and ensure clear aligned communication
Define project goals and monitor progress using project tools
Maintain clear accessible project and process documentation
Ready to join
Hit the apply button to submit your application and our fantastic team will be in touch!
Even if you feel you dont meet all the requirements wed still love to hear your story. We like to think outside the box with the people we hire.
If you have any questions get in touch today with our team at
Just a heads up we cant take applications through email so make sure you apply via the job link weve set for this role so you dont miss out!
Required Experience:
Unclear Seniority
Employment Type
Full-Time
