ServiceNow Developer â ITSM Specialist
ServiceNow Developer â ITSM Specialist
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Job Description
Create your best future and join Infrastructure and Service Management Team as a ServiceNow Developer ITSM Specialist.
Whats the role
In this role as a Senior Developer / Developer within the IT Service Management (ITSM) portfolio you will be an integral part of the Infrastructure and Service Management team collaborating closely with Software Engineers Business Analysts Product Owners Tech Leads and other Developers. Operating within an Agile or Scrum development environment you will contribute to the delivery of innovative and high-quality ITSM capabilities that align with our strategic goals. Your responsibilities will include refining backlog stories offering technical input on ServiceNow configuration and best practices and documenting detailed designs and estimations. You will use your technical expertise to develop solutions provide peer support and guidance and ensure all development and configuration activities are consistent efficient and deliver great outcomes for our customers.
What do I need
- A positive attitude and team-first mindset
- Strong knowledge of ITSM processes and ITIL with ITIL v4 certification
- Significant expertise with ServiceNow configuration customisation and administration
- Relevant certifications of ServiceNow CSA and CAD
- Strong experience with Client Scripts Business Rules UI Policies UI Actions and ACLs including advanced scripting of each forms workflows integration hub and custom Service Portal widgets
- Extensive functional knowledge of ServiceNow modules including ITSM ITOM CMDB Report/ Performance Analytics and Service Catalog/Portal.
- Knowledge of HTTP REST and API design best practices. Understanding of event-driven architectures. Understanding of asynchronous programming concepts. Knowledge of modern web design (CSS HTML etc.) JavaScript and Angular.
- Proficiency in programming languages such as C C Java Python or .NET is desirable
- Special offers on banking products and discounts from top brands including generous employee-only mortgage rates!
- Flexible work arrangements to help you achieve a greater work/life balance and a variety of leave options including Culture Lifestyle and Wellbeing leave.
- Tailored learning and development opportunities to help your grow your career within the bank.
- Lots of opportunities to give back to the Community by getting involved in our many volunteering initiatives.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
