Associate Program Director
Associate Program Director
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Job Description
As an Associate Program Director within our Media team you are a strategic leader with deep expertise in media program and project management. You thrive in fast paced collaborative environments and bring a sophisticated understanding of media workflowsincluding campaign delivery partner contracts financials and staffingacross integrated marketing initiatives. Your assertiveness adaptability and proactive problem solving ensure project success and continuous improvement while your collaborative spirit helps foster a supportive high performing team environment.
You are ready to provide oversight mentorship and act as a reliable knowledgeable partner to clients and internal teams. You understand the nuances of media operations including RFPs SOW management spend tracking partner agreements and campaign activation and are comfortable navigating both client and agency partner relationships.
You will:
- Serve as the primary point of contact for clients internal teams and agency partners ensuring clear and proactive communication and seamless delivery of integrated media solutions
- Oversee program level operations including staffing revenue forecasting financial management SOW and contract oversight and process compliance
- Guide and mentor project managers fostering team development and maintaining high standards of professionalism quality and communication
- Monitor and manage all aspects of media project delivery including RFPs MAFs campaign activation financial operations and deliverable tracking
- Collaborate cross functionally with media planning activation Ad Ops finance billing and external agency partners to ensure timely and accurate execution of campaigns
- Identify and mitigate program risks resolve challenges and continuously refine processes for operational efficiency and improved client outcomes
- Maintain robust project plans and trackers leveraging tools such as Smartsheet Mediaocean (preferred) Microsoft Teams and SharePoint
You have:
- 710 years experience in media project/program management ideally with integrated digital advertising performance marketing or media operations
- Strong understanding of media processes including SOW management partner contracts and agreements spend management RFPs campaign activation and financial oversight
- Experience managing staffing budgets revenue forecasting and contract tracking for largescale media programs
- Proficiency with Smartsheet Microsoft Teams and SharePoint
- Proven track record of collaboration with multidisciplinary teamsmedia planning activation Ad Ops finance and agency partners
- Excellent organizational communication facilitation and negotiation skills; confident and assertive in client and partner interactions
- Ability to mentor and guide team members with a solution oriented and proactive mindset
What We Offer:
- Global maternity and parental leave
- Competitive benefits packages
- Vacation compassionate leave sick days and flex days
- Access to online services for families and new parents
- Diversity and Inclusion Board with 12 affinity groups
- Internal learning and development programs
- Enterprise-wide employee discounts
Critical Mass is an equal opportunity employer.
The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs and. We will not use apps such as Facebook Messenger WhatsApp or Google Hangouts for communicating with you. We will never ask you to send us money technology or anything else to work for our company. If you believe you are the victim of a scam please review your local government consumer protections guidance and reach out to them directly.
If U.S. based: Canada based: U.K. based: Costa Rica based: Experience:
Director
Employment Type
Full Time
Key Skills
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