Customer Advisor, Leave and Relief - Banking
Customer Advisor, Leave and Relief - Banking
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1 Vacancy
Job Description
Customer Advisor Leave and Relief - Loganholme QLD
Our people are customer obsessed we put customers at the centre of everything we do to understand their evolving needs and challenges.
Your job is just one part of your life. When you bring your ideas energy and hunger for growth to us youll be recognised and rewarded for your contribution in return. Youll have our support to excel for our customers deliver positive change for our communities and grow your career.
Its more than a career at NAB. Its about more opportunity more moments to make a difference and more focus on you.
- We areempowered to make a positive difference infor customers and communities
- Everyone is given the opportunity to learn grow andachieve
- When youre ready for a bigger challenge youll get the tools and support to succeed
- We set bold ambitions and clear expectations to get the best customer outcomes
In this role you will
Support our Loganholme Pimpama and Helensvalebranches by being the first point of contact for our customers
Put customers at the centre of everything you do.
Work with your customers to understand their evolving needs and challenges and identify the most suitable products and services.
Ensure our customers receive a seamless consistent and customised experience every step of the way
Assist our customers with account opening unsecured lending and banking transactions
Ensure all customer details are accurate and up to date
Demonstrate our Smarter Banking options (self-service and digital) to customers to help make their banking simple easy and secure
Undertake ongoing training and development to enhance your career development
What youll bring:
- A passion for delivering an amazing experience to customers and an unwavering commitment to quality with the will to go the extra mile.
- An ability to work collaboratively as a team and resilience self-motivation and energy to create our signature customer experience.
- A keen eye for detail that ensures transactions are completed efficiently and accurately
- An appreciation for inclusion and the diversity of our customers
The hours (Monday to Friday 30 hours):
Join our team in this role within the hours 9:00am 4:30pm Monday to Thursday and 9:00am 5:15pm Friday.
Your home branch will be Loganholme however your skills and expertise will also be required to cover our Surroundingbranches Pimpama and Helensvale when required.
More focus on you
All new Customer Advisors receive NABs tailored onboarding and training program to ensure they are set up for success. As a reward for your success and passion for helping customers we offer a multitude of benefits including an attractive base salary and fantastic career-growth opportunities.
A diverse and inclusive workplace works better for everyone
We know that our people make us who we are. Thats why we have built a culture of equity and respect where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs) we continue to foster an inclusive environment where all NAB colleagues unique backgrounds and identities are understood respected and celebrated. We are committed to providing an environment where you can work your way.
For details on the recruitment process and accessibility please visit To discuss adjustment requirements please contact the NAB Careers team via(please reference job number) or visit our Careers page through the link above for other contact options.
Join NAB
If you think this role is the right fit for you we would love to hear from you.
Please note candidate screening and interviews may be conducted prior to the closing date of the job advert we therefore encourage you to apply at your earliest opportunity.
Unsolicited CVs from agencies will not be accepted.
Required Experience:
Unclear Seniority
Employment Type
Advisor
