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The Application Support Engineer will be responsible for supporting critical application alerts resolving production defects and implementing changes to prevent incident reoccurrence. This role requires collaboration with internal teams to address application issues and ensure up-to-date knowledge articles and runbooks. The engineer will also validate responses for audits implement disaster recovery scripts identify automation opportunities and provide feedback during the design stages of applications. This position focuses on maintaining risk controls in daily responsibilities.
Company Culture and Environment
The company fosters a culture of honesty and transparency encouraging team collaboration and open communication. Continuous learning and coaching are integral to the development of its employees.
Career Growth and Development Opportunities
The organization invests in the professional development of its employees promoting a culture of learning and providing opportunities for individuals to coach others.
Detailed Benefits and Perks
While specific perks are not mentioned the expectation for honesty and transparency suggests a supportive work environment that values employee contributions and teamwork.
Compensation and Benefits
Competitive hourly rate of $50
Professional development opportunities
Why you should apply for this position today
This role offers a unique chance to contribute to significant application support in a dynamic environment. Working in Coppell means being part of a collaborative team focused on innovation and excellence in application management.
Skills
Proficiency in Java/J2EE Oracle/SQL IBM MQ SNOW/ITIL Process Splunk/Autosys
Experience with Linux/Unix and AWS platforms
Knowledge of container technologies such as Kubernetes/Docker and IIB
Understanding of Finance and Securities domain is preferable
Ability to foster a culture of honesty and transparency
Strong communication skills and a proactive attitude towards learning
Responsibilities
Verify analysis performed by team members and implement necessary changes
Resolve critical application alerts and production defects promptly
Review and update knowledge articles and runbooks
Collaborate with internal teams to address application issues
Validate responses for audits
Implement disaster recovery scripts during outages
Identify automation opportunities for application monitoring
Provide feedback during the design and development stages of applications
Execute application code deployment plans and manage vendor upgrades
Align risk and control processes into daily responsibilities
Qualifications
Minimum of 4 years of related experience
Bachelors degree preferred or equivalent experience
Familiarity with key technologies and platforms mentioned above
Education Requirements
Bachelors degree in a relevant field preferred or equivalent experience
Education Requirements Credential Category
Bachelors degree or equivalent experience
Experience Requirements
At least 4 years of experience in application support or related fields
Proven experience in managing application monitoring and incident resolution
Why work in Coppell TX
Coppell offers a family-friendly atmosphere with a strong sense of community and access to excellent schools. It is conveniently located near major highways making it easy to commute to nearby cities like Dallas and Fort Worth. The citys parks trails and recreational facilities contribute to a well-rounded lifestyle appealing to both professionals and families.
Employment Type: Contractor
Salary: $50.00 Per Hour
Education Level: Bachelors degree
Required Knowledge Skills and Abilities: (Companies ATS Questions):
1. Do you have a minimum of 4 years of related experience
2. Do you have a Bachelors degree preferred or equivalent experience.
3. Do you have Key Technologies requirement: Java/J2EE Oracle/SQL IBM MQ SNOW/ITIL Process Splunk/Autosys
4. Do you have Key Platform experience: Linux/Unix AWS
5. Do you have Technologies that would be advantageous to have Containers (Kubernetes/Docker) IIB Network understanding
6. Do you have Domain knowledge: Finance and Securities is preferable
7. Do you have Fosters a culture where honesty and transparency are expected.
8. Do you know the latest on changes in their own specialist area and seeks out learning opportunities to ensure knowledge is up to date.
9. Must be a US Citizen or Green Card holder.
Full Time