Operations Analyst

As a leading financial services and healthcare technology company based on revenue SS&C is headquartered in Windsor Connecticut and has 27000 employees in 35 countries. Some 20000 financial services and healthcare organizations from the worlds largest companies to small and mid-market firms rely on SS&C for expertise scale and technology.

Job Description

Get To Know Us:

SS&C Global Investor Distribution Solutions (GIDS)provides information processing and computer software services and products. The Companys operating segments include financial markets customer management professional services and output solutions. SS&C GIDS serves the alternative investments asset and wealth management banking and lending insurance and real estate industries.

Why You Will Love It Here!

• Flexibility: Hybrid Work Model

• Your Future: Salary Continuance

• Work/Life Balance: FlexibleTimeOff

• Your Wellbeing: Private Health Insurance discount Primary & Secondary Paid Parental leave Death & TPD Insurance

• Diversity & Inclusion: Committed to Welcoming Celebrating and Thriving on Diversity

• Training: Hands-On Team-Customised including SS&C University

• Extra Perks: Discounts on fitness clubs travel and more!

What You Will Get To Do:

We are seeking a dynamic and adaptable Operations Analyst to join our Operational Change Team. This role is pivotal in driving operational excellence by supporting the implementation of process improvements change initiatives and continuous improvement projects across the organisation. The successful candidate will work collaboratively across multiple teams to ensure the successful adoption of change and deliver positive business outcomes.

• Assist in the delivery of change management strategies across key initiatives

• Support the completion of change impact assessments and readiness activities

• Maintain accurate and up-to-date change documentation

• Work closely with internal teams and external partners to understand change impacts

• Communicate clearly with stakeholders to ensure they understand changes and implications

• Prepare materials to support stakeholder communications

• Assist in developing clear targeted communication materials

• Coordinate training and capability-building activities

• Support the distribution of change-related communications

• Align change activities with key project milestones and timelines

• Track change-related risks issues and dependencies

• Monitor change adoption and provide insights into readiness and feedback

• Contribute to leadership and governance reporting

• Assist in developing and refining change tools templates and frameworks

• Support the delivery of projects and improvement initiatives

• Complete other tasks as required

What You Will Bring:

• Tertiary qualification in business commerce operations or a related field

• Training or certification in Lean Six Sigma Change Management or Project Management (e.g. PRINCE2 PMP) is desirable

• 24 years experience in operations change or business analyst roles

• Experience in process improvement change initiatives or operational projects

• Comfortable working in cross-functional teams or corporate/shared services environments

• Strong analytical problem-solving and communication skills

• Highly organised with attention to detail and ability to manage multiple priorities

• Proficient in Microsoft Office; familiarity with JIRA Confluence Trello or MS Project

• Quick to learn new systems and processes

• Adaptable and thrives in a fast-paced change-focused environment

We encourage applications from people of all backgrounds to enable us to bring diverse perspectives to our thinking and conversation. Its important to us that we strive to have a workforce that is diverse in the widest sense.

Thank you for your interest in SS&C! If applicable to further explore this opportunity please apply directly with us through our Careers page on our corporate website @ explicitly requested or approached by SS&C Technologies Inc. or any of its affiliated companies the company will not accept unsolicited resumes from headhunters recruitment agencies or fee-based recruitment services.

SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race color religious creed gender age marital status sexual orientation national origin disability veteran status or any other classification protected by applicable discrimination laws.