Business Application Developer and Support Specialist

Job Title:Business Application Developer and Support Specialist

Work Place Flexibility: Hybrid

Legal Entity:Entergy Services LLC

Please note:Authorization to work in the United States is a precondition to employment in this position. Entergy will not sponsor candidates for work visas for this position.

Note: This is a hybrid position requiring in office work 2-3 days per week and can be based out of our offices in The Woodlands TX or New Orleans LA. This role will be filled as an IT Specialist I IT Specialist II IT Specialist Sr or IT Consultant depending on experience. Relocation assistance is not available for this posting.

JOB SUMMARY/PURPOSE:

This role provides support for specific applications for the business unit. The primary responsibility is application development maintenance and support of Entergys Finance and HR Applications. This includes Peoplesoft PowerPlan Onesource UI Planner and custom application support for the Finance and HR Business Units.

JOB DUTIES/RESPONSIBILITIES:

• Provide operational support ensuring production systems and devices are online and available; this includes non-business hours on-call support.
• Learn and understand Finance and HR operations business needs and objectives; recommend and design applications and implement enhancements that meet customer business needs.
• Provide and maintain real time systems application availability ensuring that applications are active and operating as defined in any Service Level Agreements.
• Troubleshooting and Debugging of Custom and Vendor Applications.
• Support the design development and testing of real time system applications and enhancements.
• Provide an interface with software vendors for discussion consultation problem solving and best upgrade practices on the 3rd party Finance/HR Application systems.
• Work with business owners to maintain data integrity in systems by running queries and analyzing data.

MINIMUM REQUIREMENTS:
Minimum education required of the position

Bachelors Degree in Computer Science or equivalent work experience

Minimum experience required of the position

• IT Specialist I: Bachelors Degree in Computer Information Systems Computer Science or relateddegree and 0-2 years of experience with relevant technology delivery is required OR in lieu of a bachelors degree 4years of experience with relevant technology delivery.
• IT Specialist II: Bachelors Degree in Computer Information Systems Computer Science or relateddegree and 2years of experience with relevant technology delivery is required OR in lieu of a bachelors degree 4years of experience with relevant technology delivery.
• IT Specialist Sr:Bachelors Degree in Computer Information Systems Computer Science or relateddegree and 4years of experience with relevant technology delivery is required OR in lieu of a bachelors degree 6years of experience with relevant technology delivery.
• IT Consultant:Bachelors Degree in Computer Information Systems Computer Science or relateddegree and 6years of experience with relevant technology delivery is required

Minimum knowledge skills and abilities required of the position

• Proficient in most of the following languages: C# VB MS SQL Oracle SQL Java JavaScript VBScript PowerBuilder and Perl.
• Proficient in Event driven object-oriented skills.
• Analytical thinking and problem-solving capabilities.
• Ability to support systems including 3rd party integrations in a fast-paced environment.
• Ability to support cyber security activities such as system hardening patch management and configuration management.
• Ability to support multiple Windows environments over a large network and troubleshooting Web-Services and Windows Services.
• Knowledge of security controls testing security audits and security assessments.
• Ability to troubleshoot Windows and or Unix Operating Systems and correct issues.
• Ability to critically analyze an issue with other team members and come to the most reasonable and least impactful direction.
• Understand client business needs & objectives.
• Demonstrated track record of relevant technology delivery.
• Highly motivated and ability to work with little direct supervision.
• Ability to implement process improvements where needed to streamline process workflow without being requested by business.
• Effective Teamwork and Inclusion (e.g. works collaboratively builds collaborative relationships).
• Good written and oral communication skills.

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Primary Location: Louisiana-New OrleansLouisiana : New Orleans
Texas : The Woodlands
Job Function: All Other Jobs
FLSA Status: Professional
Relocation Option: No Relocation Offered
Union description/code: NON BARGAINING UNIT
Number of Openings: 1
Req ID: 119463
Travel Percentage:Up to 25%

An Equal Opportunity Employer Minority/Female/Disability/Vets. Please click here to view the EEI page or see statements below.

EEO Statement:The Entergy System of Companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race color religion sex gender sexual orientation gender identity or expression national origin age disability genetic information marital status amnesty or status as a protected veteran in accordance with applicable federal state and local laws. The Entergy System of Companies complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including but not limited to recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.

The Entergy System of Companies expressly prohibits any form of unlawful employee harassment based on race color religion sex gender sexual orientation gender identity or expression national origin age genetic information disability or veteran status. Improper interference with the ability of the Entergy System of Company employees to perform their expected job duties is absolutely not tolerated.

Accessibility:Entergy provides reasonable accommodations for online applicants. Requests for a reasonable accommodation may be made orally or in writing by an applicant employee or third party on his or her you are an individual with a disability and you are in need of an accommodation for the recruiting process please clickhereand provide your name contact number the accommodation requested and the requisition number that you are requesting the accommodation for. Employee Services will contact you regarding your request.

Additional Responsibilities:As a provider of essential services Entergy expects its employees to be available to work additional hours to work in alternate locations and/or to perform additional duties in connection with storms outages emergencies or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.

Equal Opportunity

The non-confidential portions of the affirmative action program for individuals with disabilities and protected veterans shall be available for inspection upon request by any employee or applicant for employment. Please to schedule a time to review the affirmative action plan during regular office hours.

WORKING CONDITIONS:
As a provider of essential services Entergy expects its employees to be available to work additional hours to work in alternate locations and/or to perform additional duties in connection with storms outages emergencies or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.

Please note: Authorization to work in the United States is a precondition to employment in this position. Entergy will not sponsor candidates for work visas for this position.