Neurology Clinic - Medical Assistant II
Neurology Clinic - Medical Assistant II
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Job Description
The University of Iowa Department of Neurology is looking a Medical Assistant IIto provide excellent patient care in the Neurology Outpatient Clinic. While under direct supervision from a licensed independent practitioner registered nurse assistant nurse manager or other licensed designee the Medical Assistant will perform technical patient care and related clerical functions in the ambulatory setting by coordinating all elements of the patient visit.
Job Duties Include:
- Responsible for facilitating the smooth flow of patients through the clinic interacting with patients families nursing staff and LIPs to the satisfaction of all parties involved.
- Assists in clinic with physical examination of patient and related treatments according to patient condition and age including but not limited to patient history and screenings vital signs medication history allergies and immunizations.
- Provides information to patients using pre-printed and pre-approved documents.
- Collects specimens for routine and specialized testing such as urinalysis and venipuncture using proper collection techniques and special processes as defined by specific specimen collection requirements.
- Performs routine tests and procedures including POC tests under the direction of the LIP or per protocol.
- Administers routine oral rectal or injectable medications and vaccinations within the scope of practice and per established protocols. Medication can only be administered by certified medical assistants or medical assistants who have completed a formal accredited training program.
- Identifies medication renewal needs during the outpatient visit and communicates to the LIP.
- Coordinates prescription renewal process in conjunction with the LIP post outpatient visit.
- Identifies vaccination needs for specific patient populations and administers per protocol.
- Documents care given and patient history in electronic medical record including clinic forms.
- Manages internal and external medical records to ensure that accurate and complete data is available for the patient appointments. Medical records include but are not limited to the following: radiology film media on-line and paper medical record documents. This is managed by: loading scanning requesting and compiling.
- Assists in obtaining pre-authorizations and prior authorizations.
- Performs check in functions cash collection for co-payments and cash box reconciliation.
- Receives incoming calls and routes to appropriate nurse/provider/service and makes outgoing and reminder phone calls to patients.
- Schedules appointments.
- Coordinates patient care with other departments.
- Reports unusual incidents complaints or concerns to LIP nurse manager or designee as appropriate. Files PSN reports to record unusual events.
- Transports patients safely with appropriate hand-off communication.
- Performs other projects or tasks as assigned.
For full job description email the below contact.
Pay Grade:9 - of Time:100%
Schedule: This position will work Monday-Friday from 09:00am-5:30pm and will participate in the late rotation with 1-2 closing shifts per week. No overnights no call no weekends and no holidays.
The University of Iowa Health Care Medical Centerrecognized as one of the best hospitals in the United Statesis Iowas only comprehensive academic medical center and a regional referral center. Each day more than 12000 employees students and volunteers work together to provide safe quality health care and excellent service for our patients. Simply stated our mission is: Changing Medicine. Changing Lives.
Required Qualifications
- Certification or registration as a Medical Assistant or completion of a recognized one-year Medical Assistant Program or Completion of a health care profession program with a curriculum incorporating elements of a Medical Assistant program including but not limited to: pathophysiology medical terminology basic pharmacology and medication administration including dose calculation and psychology.
Desired Qualifications.
- Has experience working in a health care environment with direct patient care
- Ability to communicate effectively with hospital staff.
- Strong written communication skills
- Customer service experience
- Previous healthcare support experience
- Demonstrated competency in medical terminology.
- Demonstrated computer skills and ability to navigate the EMR.
Please attach a resume and cover letter as part of the application process. Job openings are posted for a minimum of 10 calendar days. This job may be removed from posting and filled any time after the minimum posting period has ended.
Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification. Up to 5 professional references will be requested at a later step in the recruitment process.
For additional questions please contact Erin Curry at or
Employment Type
Full Time
