Managerial - Director of Operations and Student Support (Tier D) (SY25-26)
Managerial - Director of Operations and Student Support (Tier D) (SY25-26)
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Job Description
Reports to: Head of School
Description:
The Director of Operations and Student Support manages the non-academic operations of the
school and guides the Student Support staff ensuring our school maintains a positive learning
environment and a culture of high expectations. They are responsible for ensuring the smooth
operation of the school and for coordinating support services for all students.
Primary Responsibilities
Operations:
- Serves as a member of the Admin Team
- Supports the admin team in creating and maintaining a safe and welcoming school
- environment
- Leads the Community and Culture Committee and coordinates and plans school-wide
- events for students families and other stakeholders in the community
- Leads the Attendance Team and manages all attendance interventions
- Supports the day-to-day operations of the school in areas including coverage
- transportation supervision of arrival dismissal lunch & recess and facilities
- Works with school-based and district-level facilities staff to ensure a safe and welcoming school
- Supervises a team of non-instructional staff
- Supports the Head of School with reports compliance scheduling and communication
Student Support:
- Collaborates with Social Workers Family Liaisons and Community Field Coordinators to
- engage families and support studentsFacilitate the district and school-based behavioral and mental health staff to support our schools social-emotional well-being and growth.
- Leads and facilitates a system to gather data on school wide systems to inform school-wide initiatives.
- Analyzes student success data and collects all necessary progress monitoring data for classroom and school-wide climate and culture.
- Reviews and analyzes student attendance academic and conduct data on a daily/weekly/quarterly basis with the goal of identifying students in need of support and coordinating with Deans school counselors and faculty to develop and implement interventions (ex.: Panorama).
- Serves on the schools Student Support Team with school-based support staff (nurse
school counselors social workers special education services coordinator and school-
based clinicians) with the goal of addressing and resolving student concerns.
- Assists in this coordination of the schools academic attendance and citizenship
recognitions awards and ceremonies.
- Supervises and evaluates select managerial staff and paraprofessionals.
- Performs other duties as designated by the principal and administrative staff.
KNOWLEDGE SKILLS & CHARACTERISTICS
- Acute attention to detail coupled with the ability to think and act strategically
- Communication and management skills necessary to ensure a smooth school operation
- Ability to create monitor and maintain systems that enhance a student focused environment with organizational efficiency
QUALIFICATIONS - REQUIRED:
- Ability to engage effectively with families
- Ability to cultivate and maintain relationships with school-based staff and external partners
- Minimum of five (5) years professional experience working with students in an urban setting.
- The ability to connect to and work with students using a variety of methods while always maintaining a respectful and caring manner.
- Demonstrated success working in a collaborative environment; working closely with colleagues and parents.
- Ability to communicate clearly and effectively verbally and in writing.
- Energy enthusiasm patience a positive attitude and a sense of humor
- Possess a Bachelors degree in related field
- Current authorization to work in the United States - Candidates must have such authorization by their first day of employment.
Qualifications - Preferred:
- Possess a Masters degree in a related field.
- Background in student support.
- Familiarity with Boston Public Schools disciplinary procedures inclusive of Aspen SIS Panorama
- Multilingual
- Previous experience with staff supervision
Terms:Managerial Tier D. This position is subject to the City of Boston residency requirement.
NOTE: School-based managerial employees will work 223 days between July 1st and June 30th each year. The 223 day work-year will include the 180 days in which school is in session and the additional days will be determined by the employee and the principal or head of school of the school. School-based managerial employees are not eligible for vacation time or compensatory time. In the event of school cancellation due to snow or inclement weather school-based managerial employees need not report to work.
School-based managerial employees are not eligible for vacation time or compensatory time. In the event of school cancellation due to snow or inclement weather school-based managerial employees need not report to work.
The Boston Public Schools in accordance with its nondiscrimination policies does not discriminate on the basis of race color age criminal record physical or mental disability pregnancy or pregnancy-related conditions homelessness sex/gender gender identity religion national origin ancestry sexual orientation genetics natural or protective hairstyle military status immigration status English language proficiency or any other factor prohibited by law in its programs and activities. BPS does not tolerate any form of retaliation or bias-based intimidation threat or harassment that demeans individuals dignity or interferes with their ability to work or you require an accommodation pursuant to the ADA for the application process please contact the Accommodations Unit at.
Required Experience:
Director
Employment Type
Full-Time
