Supervisor Social Services - Care Management (Full Time, Days)

At Our Lady of Lourdes we offer you much more than just a job in the healthcare industry. We offer career opportunities for people who have a calling to share their gifts and talents as part of our healing ministry. As a Catholic hospital we are here to create a spirit of healing - and we invite you to join our team today if you would like to be part of that spirit. In addition to competitive salaries and generous benefits we offer you something special - the chance to do Gods work by helping to serve people in need throughout our community every day.

Job Summary: Services established departmental goals and objectives performs administrative duties such as strategic planning hiring new employees and conducting the appropriate performance evaluations; maintaining and reporting departmental statistics; implements the Social Services quality assurance program; and develops the departmental budget.

• Services established departmental goals and objectives.
• Performs administrative duties such as strategic planning hiring new employees and conducting the appropriate performance evaluations.
• Maintains and reports departmental statistics.
• Implements the Social Services quality assurance program.
• Develops the departmental budget.
• Plans and directs the delivery of medical social services to patients and families through individual group or family intervention.
• Identifies those in need of services. Performs a clinical assessment and implements a treatment plan in an interdisciplinary team framework.
• Works with individuals and families in the Pediatric unit the Level III NICU the Newborn Nursery the Post-partum/Gyn unit the Labor & Delivery unit and in the outpatient area.
• Helps identify staff needs and presents relevant educational in-services as well as participating in hospital-wide educational endeavors.
• Presents workshops or seminars in the community and represent the hospital on community-based committees.

Clinical Practice and Care Management

• Collaborates with the CEO Medical Staff and Department Directors to provide acceptable social work practices in relation to the hospitals Social Services programs.
• Analyzes statistical data and narrative reports to identify and to facilitate program development.
• Demonstrates ability to function as leader of process (L&D NICU).
• Prioritizes departmental workload according to patient needs and professional social work practice.
• Consults with physicians nursing service and pertinent ancillary medical personnel regarding clarification of diagnosis and treatment plan.
• Provides direct social services to patients and their families through intensive counseling/crisis intervention.
• Provides for a formal system of referral that attempts to facilitate the early and accurate identification of patients experiencing psychosocial problems.
• Formulates social service treatment plans that address patients psychosocial needs.
• Provides for the discharge needs of patients (home health care long-term care home environment evaluation medical supplies and equipment appropriate community referrals and follow up services).
• Maintains accurate patient records.
• Reports cases of suspected or documented child/adult abuse/neglect.
• Acts as hospital representative for all adoptions ensuring all legal requirements are met coordinating adoptive process during hospital stay and ensuring confidentiality.
• Ensures the provision of community social services by participating on appropriate community health and social service committees.
• Advises hospital staff of changes in community resources that impact care as well as new services available.
• Identifies gaps in community resources and collaborates for improvements or program development.
• May provide outpatient counseling and assessment services to individuals and/or families as social service patient load permits.
• Provides informal therapeutic support to employees upon their request or if time does not permit provide referrals to Womens & Childrens Hospitals EAP program or to local mental health providers.
• Participates in Nursing Orientation and presents needed hospital-wide in-services on social service issues.
• Performs special tasks as requested by the Administrative Team at Womens & Childrens Hospital.

• A minimum of one years social work experience post masters degree required.
• Graduate of an accredited School of Social Work holding a Master of Social Work degree
• Board Certified Social Worker (BCSW) required