drjobs Enterprise Solution Consultant

Enterprise Solution Consultant

Employer Active

1 Vacancy
drjobs

Job Alert

You will be updated with latest job alerts via email
Valid email field required
Send jobs
Send me jobs like this
drjobs

Job Alert

You will be updated with latest job alerts via email

Valid email field required
Send jobs
Job Location drjobs

San Ramon, CA - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software bringing the power of cloud innovation to customers worldwide.

Living our values everyday results in our team-first culture and enables us to innovate grow and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment empowering our employees to be their authentic selves.

Five9 is looking for a Enterprise Solution Consultant to lead and manage all aspects of the implementation of Five9s On Demand Call Center software for our Strategic and Enterprise clients. This includes collaborating on sales proposals providing pre-sales support to the Enterprise Sales Team planning implementation engagements creating project plans understanding and defining customer requirements implementing solutions training customers in the use of the solution and making best practice recommendations which enable our Customers to get optimal results from their Call Center.
Key Responsibilities:
  • Demonstrate and present the Five9 call center software solutions in a wide array of configurations and customer environments both remotely and onsite
  • Manage day-to-day operational and tactical aspects of multiple sales opportunities
  • Effectively communicate plans progress and status to both internal and customer organizations
  • Partner with Account Executives to sell the Five9 solution into larger and more demanding Enterprise and Strategic companies
  • Articulate the value of Five9s Implementation Services through presentations demonstrations and open discussion with customers
  • Continually seek opportunities to increase customer satisfaction and deepen client relationships by interacting effectively at all levels of the client organization
  • Develop materials in-line with specific sales and/or services opportunity requirements
Key Qualifications:
  • Extensive presentation experience and skills are critical (web based)
  • Ability to deliver demos and presentations that close deals
  • Years of experience 8 Years Preferred
  • Ability to Travel (40-60%)
Preferred Experience:
  • Contact/Call Center Software
  • CRM including web demonstrations and application integration with other software
  • IVR
  • IP Telephony (basic networking knowledge assumed)

Work Location: This role is fully remote for candidates who reside outside the 50 mile radius of our San Ramon office. For candidates who reside within 50 miles of our San Ramon location this role is Hybrid and would require 3 days a week (M W TH) in our San Ramon office.

As part of our continued commitment to diversity equity and inclusion Five9 supports pay transparency during the entire recruitment process. Actual compensation packages are based on several factors that are unique to each candidate including but not limited to: skill set depth of experience certifications and specific work location. The range displayed reflects the minimum and maximum target for new hire salaries for the job across the United States. Your recruiter can share more about the specific compensation package during your hiring process.

Additionally the total compensation package for this position may also include an annual performance bonus stock and/or other applicable incentive compensation plans.

Our total reward package also includes:

  • Health dental and vision coverage beginning on the first day of employment. Five9 covers 100% of the employee portion of the health dental and vision coverage and shares a high portion of the dependent cost. We also offer Short & Long-Term Disability Basic Life Insurance and a 401k saving plan with employer matching.
  • Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy coaching and self-guided mindfulness exercises for all covered employees and their covered dependents.
  • Generous employee stock purchase plan.
  • Paid Time Off Company paid holidays paid volunteer hours and 12 weeks paid parental leave.

All compensation and benefits are subject to the requirements and restrictions set forth in the applicable plan documents and any written agreements between the parties.

The US base salary range for this role is below.
$88100$211000 USD

Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds perspectives and skills. The more inclusive we are the better we are. Five9 is an equal opportunity employer.

View our privacy policy including our privacy notice to California residents here: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.


Required Experience:

Contract

Employment Type

Full Time

About Company

Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.