Senior Technical Writer
Senior Technical Writer
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Title: Senior Technical Writer
Location: Bangalore India
Job Term: Full-Time
Picarro is a leading technology company specializing in high-precision gas analyzers and optical spectroscopy instruments based on Cavity Ring-Down Spectroscopy (CRDS) for ultra-sensitive trace gas detection. We serve a diverse range of industries. In natural gas we help optimize utility networks with advanced methane detection and real-time insights; in ethylene oxide compliance we support sterilization facilities in meeting evolving regulations through reliable monitoring and expert guidance; in environmental science we provide accurate low-maintenance gas and isotope data for impactful research; and in the semiconductor industry we deliver parts-per-trillion-level AMC monitoring to protect cleanrooms improve yield and reduce downtime.
The Opportunity
Were seeking an experienced and detail-oriented Senior Technical Writer / MadCap Flare Developer to join our team in India supporting cutting-edge solutions in the emission monitoring industry. This is a unique opportunity for a seasoned professional who thrives on transforming complex technical information into clear user-friendly content and brings deep expertise in MadCap Flare to design manage and optimize to build modern and scalable documentation systems. In this dual-capacity role you will play a critical part in shaping the future of our product documentation collaborating closely with engineering product management and product marketing teams to ensure our users receive accurate engaging accessible and high-quality information. If youre passionate about technical communication and excited to lead innovation in content development tools and strategies we want to hear from you.
Key Responsibilities
- Create and Maintain Technical Documentation
Develop clear concise and user-friendly documentation including user manuals service guides technical and reference materials for hardware and software products ensuring clarity accuracy and compliance with regulatory standards.
- Content Management and Tools Expertise
Design and manage scalable topic-based documentation projects using MadCap Flare including multi-channel outputs (HTML5 PDF Webhelp) content reuse strategies and version-controlled workflows (e.g. Git MadCap Central). Integrate Flare outputs with external systems such as CMSs knowledge bases or custom portals using RESTful APIs and develop scripts or workflows for automated content delivery.
- Lead Cross-Functional Documentation Projects
Collaborate with engineering product management regulatory and support teams to gather technical information clarify requirements and drive documentation projects from planning through delivery ensuring high-quality content is delivered on time and aligned with product releases.
- Implement Best Practices and Style Guides
Customize and maintain MadCap Flare stylesheets templates and master pages to ensure brand consistency and a seamless user experience while troubleshooting and resolving issues such as broken links output errors conditional text problems and formatting inconsistencies.
- Support Localization Efforts
Support in-house translation and localization processes by preparing source content collaborating with internal language teams and ensuring consistency across multilingual documentation.
- Develop Visual and Multimedia Content
Create clear and visually effective technical illustrations and graphics using Adobe Creative Suite or equivalent tools to enhance understanding of complex processes or systems.
Requirements
Technical Skills:
- 3 years of hands-on experience with MadCap Flare including topic-based authoring content reuse strategies TOC and index creation variables and conditional tagging.
- Proficiency in creating and managing multi-channel outputs (HTML5 PDF Webhelp etc.).
- Strong understanding of CSS HTML and XML as they apply to Flare templates and outputs.
- Working knowledge of RESTful APIs and how to leverage them to automate publishing workflows data exchange or synchronization between Flare and other platforms.
- Strong problem-solving skills with the ability to troubleshoot and debug issues within MadCap Flare including broken links stylesheet conflicts conditional text rendering build errors and output inconsistencies.
- Experience with source control systems such as MaCap Central Git or equivalent for managing documentation projects.
- Ability to develop and maintain project templates style sheets and master pages to enforce branding and consistency.
- Knowledge of MadCap Central for content review version control and team collaboration (preferred).
- Familiarity with single-sourcing techniques and best practices for scalable content management.
Documentation & Industry Expertise:
- Experience working with technical documentation in industrial domains preferably in emission monitoring environmental compliance instrumentation or related engineering fields.
- Ability to interpret complex technical specifications engineering diagrams and regulatory documentation to create clear and user-friendly manuals guides and help systems.
- Proficiency in creating clear and accurate technical illustrations using tools such as Adobe Illustrator Photoshop or other graphic design software to visually support complex concepts processes or equipment used in emission monitoring systems.
- Experience with translation and localization workflows is a plus including working with translation memory tools preparing content for multilingual output collaborating with internal language teams and ensuring consistency and accuracy across localized documentation.
Soft Skills:
- Excellent written and verbal communication skills in English.
- Strong attention to detail and commitment to documentation quality and accuracy.
- Proven ability to work independently and manage multiple documentation projects simultaneously.
- Comfortable collaborating with cross-functional teams including engineers product managers marketing and QA experts.
Education:
- Bachelors degree in English Technical Communication Engineering Computer Science or a related field.
- MadCap certifications or relevant training (preferred but not mandatory).
All qualified applicants will receive consideration for employment without regard to race sex color religion national origin protected veteran status gender identity social orientation nor on the basis of disability.
Posted positions are not open to third party recruiters/agencies and unsolicited resume submissions will be considered free referrals.
Required Experience:
Senior IC
Employment Type
Full Time
