Cafe Ambassador
$18/hour
Platform Calgary
You are drawn to Calgarys thriving tech sector and youre looking to build a meaningful career that allows you to have an impact in your community. If you thrive in a collaborative environment and enjoy putting your own innovative spin on things then we think this is what you were meant to do as Platform Calgarys newest Cafe Ambassador.
Reporting to the Lead Cafe Operations (or it designated) the right candidate will work alongside a mission-driven team that is committed to making Calgary the best place in the world to start and grow a tech company. Were passionate about activating our community and nurturing a city-wide culture of innovation. To learn about our team values check out our web page!)
The Cafe Ambassador is a great opportunity for a team player who wants to build connections and engage with our community! You play a critical role in creating an engaging and welcoming environment at the Platform Innovation Centre and support the daily operations of the Caf.
This role is a contract on-call position.
The day-to-day activities of the Cafe Ambassador will include:
- Greet and engage with visitors of the Platform Innovation Centre answering questions and assisting with wayfinding.
- Provide exceptional front line service to cafe customers preparing and serving making coffees teas and other beverages.
- Warming and serving breakfast and lunch style foods.
- Provide knowledgeable service and attention able to speak to the food products and beverages being served in the caf and make recommendations.
- Maintain the caf in terms of organization visual presentation a high level of cleanliness and track customer suggestions quality and issues and stock issues.
- Ensure the seating area is clean and welcoming; bus and sanitize tables as necessary.
- Efficiently and accurately process customer transactions through the POS system.
- Maintain records of stock repairs sales and wastage ensuring that all stocks and supplies are requested in a timely fashion.
- Assist with upholding policies and procedures in the cafe.
- Support the Lead Cafe Operations with the training of new staff and overseeing their performance.
- Other duties as required as part of our All Hands values.
The right candidate will demonstrate the following qualifications:
- Experience working in a cafe restaurant or customer service environment is a bonus
- Ability to communicate effectively with multiple teams.
- Strong organizational skills to manage multiple priorities concurrently.
- Will require Proserve certification.
During the interview process we will be looking for:
- A passion and knowledge of food coffee or beer and a desire to further that knowledge.
- A team player and wants to build connections within our community
- You enjoy learning together with your teammates and helping others to succeed in their work as well.
- A high level of professionalism and ability to connect with others to build positive relationships and be a true team player
- Forward thinking - you can anticipate and act on the needs and requests of customers.
Platform Calgary perks:
- Salary Range: $18.00/hour
- A unique place to work: The Platform Innovation Centre is the front door to Calgarys tech and innovation community. Home to 100 partners (and the thousands of guests who attend education programs meetups and other events) dedicated to helping companies to start grow and succeed.
We are fostering a culture of belonging that is diverse and inclusive. This begins with an equitable and accessible hiring process.
- We highly encourage applications from excluded and marginalized communities regardless of race creed sex gender orientation religion and including persons with disabilities visible minorities and foreign-born residents.
- You do not need to meet 100% of the qualifications to apply - if you think this could be the role for you and you bring something unique to the table submit your application!
- Any candidates with disabilities or who may require accommodations throughout the recruitment process are encouraged to contact .
To apply please upload your cover letter and resume. We wish to express our appreciation to all applicants for their interest; however only candidates selected for an interview will be contacted. This position will remain open until a suitable applicant is identified.
About Platform Calgary
Platform Calgary is an impact organization whose members are tech companies large and
small united in a vision of inclusive innovation-driven prosperity for Calgary. Platform Calgary
brings together the resources of Calgarys tech ecosystem to help startups launch and grow at
every step of their journey from ideation through to scale. Our focus is on making all parts of
Calgarys startup ecosystem better resourced connected efficient and prominent. For more
information about Platform Calgary visit