Remittance Specialist
Remittance Specialist
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Job Description
About Us:
HUB is the 5th largest global insurance and employee benefits broker providing a broad array of property casualty risk management life and health employee benefits investment and wealth management products and services.
About HUB Retirement & Private Wealth (RPW):
We lead our communities with integrity driven to make things better both now and in the future. We serve inspire and thrive while maintaining an entrepreneurial spirit. We innovate collaborate and achieve success together focused on the tomorrows for all.
Job purpose:
We are seeking a detail-oriented and motivated individual to join our growing Remittance Processing Team. This role is responsible for accurately processing retirement plan contributions resolving remittance-related issues and supporting key administrative functions to ensure timely and compliant service delivery. While prior experience is a plus we are open to training the right candidate who brings a strong work ethic eagerness to learn and sharp attention to detail. This position offers exposure to a variety of employer accounts the opportunity to collaborate cross-functionally and room for long-term career growth within a fast-paced and evolving department.
We are the perfect fit if you:
- Enjoy team collaboration
- Thrive in a healthy company culture that recognizes success
- Want to learn and grow your current skill set
- Are seeking a progressive work environment at a rapidly growing organization
- Have a desire to help others protect their future
- Have an entrepreneurial spirit and are challenged by the opportunity to grow the business
- Are focused on learning and development to enhance your industry knowledge and expertise
- Are a self-starter willing to invest time and energy to learn the technical aspects of our business
- Believe in integrity and building success by developing relationships with others
Duties and responsibilities:
- Processing employee and employer contributions to retirement accounts that are received via check or ACH and remitting them to various financial institutions.
- Researching remittance issues finding solutions and providing answers to other departments employers and vendors.
- Monitoring and responding to department emails.
- Updating websites to reflect current payroll change dates for employers.
- Assist in mailing checks to vendors and participants.
Work experience:
- 2 years of experience in administration or customer support
Knowledge and Skills:
- Proven experience in customer support/administration
- Excellent organizational communication and client service skills
- Proficiency in Microsoft Office Suite and financial systems
- Positive attitude toward client relations to provide exceptional proactive client service
- Demonstrated ability to manage multiple tasks and maintain the necessary attention to detail
- Highly organized with strong analytical skills creative problem solving and strong research capabilities
- Ability to work in a team while maintaining a high level of responsibility and accountability to individual projects and tasks
- Able to manage conflicting priorities deadline-based tasks and simultaneous projects
- Clear communicator with strong interpersonal writing & presentation skills
Position Details:
- 8am-5pm CST with 1 hr. lunch break
- 900 S Capital of TX Hwy Austin TX
- Travel: none
Featured Benefits:
- Medical insurance Vision insurance Dental insurance 401(k) plus match Company Paid STD Life Insurance & Parental leave
- 2 weeks of vacation sick leave floating holidays
- Hybrid schedule open to remote
Working Conditions:
Work is generally sedentary in nature but may require standing and walking for up to 10% of the time. The working environment is generally favorable. Lighting and temperature are adequate and there are no hazardous or unpleasant conditions caused by noise dust etc. Work is generally performed within an office environment with standard office equipment available.
#LI-DH1
Department Account Management & ServiceRequired Experience: 1-2 years of relevant experienceRequired Travel: No Travel RequiredRequired Education: DiplomaHUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity national origin religion age color sex sexual orientation gender identity disability or veterans status or any other characteristic protected by local state or federal laws rules or regulations.
We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process please contact the recruiting team. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
