Technology Support Technician
Technology Support Technician
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Description:
The job of Technology Support Technician was established for the purpose/s of installing and maintaining
computer hardware and software; resolving immediate operational and/or safety concerns; and
providing in-service training and documentation on applications and software.
Job Summary:
Assesses malfunctions of hardware and/or software applications for the purpose of determining
appropriate actions to maintain computer and network operations.
Attends meetings as assigned for the purpose of conveying and/or gathering information required to
perform functions.
Develop skill and knowledge level for the purpose of moving to a higher level of network support.
Diagnoses complex network and infrastructure problems (e.g. e.g. VLAN routing and TCP/IP issues) for
the purpose of maintaining district computer operations.
Installs computer hardware peripherals and network equipment and application software for the purpose
of maintaining safe and effective district and site operation including classrooms library and computer
labs.
Prepares a variety of written materials (e.g. work order reports inventory control procedures etc.) for
the purpose of providing written support and/or conveying information.
Repairs computers peripherals network equipment and software requiring specialized computer and
electronics repair skills for the purpose of maintaining computer and network equipment in a safe and
functional operating condition.
Transports a variety of items (e.g. equipment supplies etc.) for the purpose of providing materials at job
site or transporting equipment for repair.
Upgrades computers peripherals network equipment and software applications (e.g. installation testing
configuration etc.) for the purpose of meeting the computer processing needs of the users.
Warehouses computer parts supplies and materials for the purpose of establishing an inventory of items
commonly required to repair computer hardware.
Assists other personnel for the purpose of supporting them in the completion of their work activities.
Qualifications:
Job related experience is required.
Targeted job related education that meets organizations prerequisite requirements.
CCNA
Microsoft Certified IT Professional (MCITP)
or other current Microsoft certifications
Required Experience:
IC
Employment Type
Full-Time
