Technical Enablement Engineer - Cybersecurity
Technical Enablement Engineer - Cybersecurity
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Job Description
Accelerate your career. Join the organization thats driving the worlds technology and shape the future.
Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population we play a vital role in the worldwide IT sales channel bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach diverse solutions and services portfolio and digital platform Ingram Micro Xvantage set us apart. Learn more at
Come join our team where youll make technology happen in surprising ways. Lets shape tomorrow - itll be a fun journey!
Your role:
As a Technical Enablement Engineer your role will involve providing technical expertise guidance and consultation to Ingram Micro reseller partners who seek to become mature cybersecurity solution providers. You will work as a technical leader with these channel partners supporting the technical sales and implementation of cybersecurity products solutions and services. This role involves collaborating with partners training them on technical concepts providing pre-sales technical advice helping them upskill their staff and capabilities demonstrating technology solutions and leveraging Ingram Micros resources and services to ensure successful sales.
The Technical Enablement Engineer will act as a trusted advisor accelerating growth within the partner base through a proactive and prescriptive approach that fosters strong relationship and ensures they have the knowledge tools and resources needed to succeed. Key areas of expertise required for this role include MDR XDR ITDR next-gen SIEM endpoint security network security email security cloud security managed risk and advisory services.
KEY RESPONSIBILITIES:
- Partner Development:Build and nurture reseller and vendor relationships gaining trusted status for transparent collaboration and business planning.
- Education & Training:Deliver comprehensive education on best-in-class IT solutions to facilitate the development of partner practices in key focus areas. Plan and drive technical training sessions for partners ensuring they are proficient in the companys products solutions and integration processes.
- Technical Proficiency:Enhance the technical skills of partners to help them win more business through sound product knowledge and market relevance. Provide technical pre-sales support to partners including product demonstrations and solution architecture advice.
- Stakeholder Engagement:Understand the partner sales organization and identify and engage key stakeholders to drive business success. Collaborate with your sales peers to identify opportunities for new partnerships and expand existing ones.
- Proactive & Prescriptive Engagement:Introduce demonstrate and train partners on modern business needs desired business outcomes market trends emerging technologies vendors products and high-margin professional services (collectively known as solutions).
- Thought Leadership:Provide relevant thought leadership and strategic advice to decision-makers and key stakeholders to influence investment in growth through Ingram Micro.
- Professional Services Support:Provide part-time technical services support in the form of Quickstart installation assistance. Collaborate with the vendors technical and services teams to provide feedback on product improvements based on partner and customer feedback.
- Documentation & Reporting:Maintain detailed records of partner interactions sales influence and technical support provided reporting progress to management regularly through our PSA tool.
What you bring to the role:
- A four-year college degree (or additional experience in a related field) with at least 5 years of specific experience.
- Extensive cybersecurity knowledge of: MDR XDR ITDR next-gen SIEM endpoint security network security email security cloud security managed risk and advisory services
- Strong understanding of channel sales models and experience working with resellers distributors and other channel partners.
- Excellent communication skills both verbal and written with the ability to present complex technical information to non-technical audiences.
- Hands-on experience with product installations configurations and troubleshooting.
- Ability to work independently and as part of a cross-functional team managing multiple projects in a fast-paced environment.
- Strong problem-solving skills and a proactive attitude towards resolving issues.
- Willingness to travel within the assigned region to support partners and attend events as necessary.
- Proven track record of influencing key stakeholders and gaining buy-in for technical solutions.
Preferred Qualifications:
- Familiarity with Sophos solutions and/or equivalent
- Industry certifications e.g. CompTIA Security CISA CEH CISSP or equivalent
- Badges accreditations and/or certifications in cybersecurity technology categories.
- High levels of executive presence business acumen sales acumen and technical acumen.
- Specialist in technical or business skills.
*This is not a complete listing of the job duties. Its a representation of the things you will be doing and you may not perform all of these duties.
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The typical base pay range for this role across the U.S. is USD $85500.00 - $136800.00 per year.The ranges above reflect the potential annual base pay across the U.S. for all roles; the applicable base pay range will depend on the candidates primary work location pay grade and variable compensation plan. Individual base pay within each range depends on various factors in addition to primary work location such as complexity and responsibility of role job duties/requirements and relevant experience and skills. Base pay ranges are reviewed and typically updated each year. Offers are made within the base pay range applicable at the time of hire. New hires starting base pay generally falls in the bottom half (between the minimum and midpoint) of a pay range.
At Ingram Micro certain roles are eligible for additional rewards including merit increases annual bonus or sales incentives and long-term incentives. These awards are allocated based on position level and individual performance. U.S.-based employees have access to healthcare benefits paid time off parental leave a 401(k) plan and company match short-term and long-term disability coverage basic life insurance and wellbeing benefits among others.
This is not a complete listing of the job duties. Its a representation of the things you will be doing and you may not perform all these duties.
Please be prepared to pass a drug test and successfully pass a pre-employment (post offer) background check.
Ingram Micro Inc. is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion gender gender identity or expression sexual orientation national origin genetics disability age veteran status or any other protected category under applicable law.
Employment Type
Full-Time
