Experienced Product Specialist -Enterprise Cloud Concierge
Experienced Product Specialist -Enterprise Cloud Concierge
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Job Description
Company:
Boeing India Private LimitedOverview
As a leading global aerospace company Boeing develops manufactures and services commercial airplanes defense products and space systems for customers in more than 150 countries. As a top U.S. exporter the company leverages the talents of a global supplier base to advance economic opportunity sustainability and community impact. Boeings team is committed to innovating for the future leading with sustainability and cultivating a culture based on the companys core values of safety quality and integrity.
Technology for today and tomorrow
The Boeing India Engineering & Technology Center (BIETC) is a 5500 engineering workforce that contributes to global aerospace growth. Our engineers deliver cutting-edge R&D innovation and high-quality engineering work in global markets and leverage new-age technologies such as AI/ML IIoT Cloud Model-Based Engineering and Additive Manufacturing shaping the future of aerospace.
People-driven culture
At Boeing we believe creativity and innovation thrives when every employee is trusted empowered and has the flexibility to choose grow learn and explore. We offer variable arrangements depending upon business and customer needs and professional pursuits that offer greater flexibility in the way our people work. We also believe that collaboration frequent team engagements and face-to-face meetings bring together different perspectives and thoughts enabling every voice to be heard and every perspective to be respected. No matter where or how our teammates work we are committed to positively shaping peoples careers and being thoughtful about employee wellbeing.
With us you can create and contribute to what matters most in your career community country and world. Join us in powering the progress of global aerospace
Position Overview:
Join us in powering the progress of global aerospace.
Boeing India Engineering & Technology Centre (BIETC) Team is currently looking for Experienced Product specialist -Enterprise Cloud Concierge to join their IDT&S team in Bangalore India within the Cloud Development Platform (CDP) Organization.
Position Responsibilities:
Ensure established Consult Intake process is followed with all projects seeking engagement with Enterprise Cloud.
Support All Requests that are submitted (Internal External Undecided)
Single focal point for general questions throughout the lifecycle of cloud projects onboarding engagement
Consult Intake Engagement efforts focus on:
Understand project Intake request: Size payment costing (FinOps) ESATs Data Classifications FE Dev Only Prod Cloud Service Provider (CSP) Offerings
Investigate project requirements and use case help determine the proper Cloud environment and assist project team with onboarding tasks (forms discussions with Architecture Services referrals to appropriate resources)
Conduct Kick-off meeting and produce notes Overview of Cloud Process Team introduction Workload Placement Tool Outsourced support (Information Security Enterprise Architecture Identify and Access Management etc.)
Assist with Subscription request process.
Input to bi-weekly metrics and reporting in support of Enterprise Cloud Services (ECS) Large Solution Agile Release Train (ART) sync meetings and Business Program Review (BPR)
Generation and implementation of improvements relating to EIC specific plan processes procedures etc.
Back up for Consulting Services and ECS Consulting Services maintenance and communication mailboxes.
Generation of Azure DevOps (ADO) tickets in support of Cloud Consulting Services efforts
Identify propose and/or develop Consulting Services improvements
Collaborate with other Cloud Solution Architects and supporting teams relating to Cloud onboarding efforts
Lead coach and contribute to the development of Consulting Services technical team members through consistent appreciative guidance mentoring and learning sessions
Remain current on industry standard methodologies and emerging technologies
Provide Concierge direction to team members who support this role
Adherence to established best practices relating to engagement relating to Concierge role
Support Metric Reporting and Status Reporting requirements and requests for applicable role
Timely response to requests for Cloud Engagement and support
Integration with dependent teams: Brokerage Cloud Operations Finance Operations Training and Enterprise External Cloud (EEC) team members
Ensure that intake request tickets are updated as phases are completed in the onboarding process: Discovery Architecture Lite Closed Cancelled On-Hold
Support Scaled Agile Program Increment (Pl) Planning ADO integration and SharePoint/ServiceNow Intake Form improvement efforts
Manage relationships and partnerships with customers collaborators peers and partners
Should have excellent communication and presentation skills
Should have proven track record to work in a Scaled Agile (SAFe) environment.
Employer will not sponsor applicants for employment visa status.
Basic Qualifications (Required Skills/Experience):
Ability to develop new and innovative improvements using ServiceNow (GSEP)
Ability to design and communicate technical/sophisticated information concepts and decision points both verbally and in writing.
Working exposure with Agile (Scrum & SAFe) is a must
Excellent analytical and problem-solving capabilities
Comfort working in sophisticated and large-scale environments
Understand and able to work within architectural frameworks
Experience with Reporting and Analytics
Typical Education & Experience:
Typically 8-12 years related work experience or Relevant military experience. advanced degree (eg. BachelorMaster etc) preferred but not required.
Relocation:
This position does offer relocation within INDIA.
Language Requirements:
Not ApplicableEducation:
Bachelors Degree or EquivalentRelocation:
This position offers relocation based on candidate eligibility.Security Clearance:
This position does not require a Security Clearance.Visa Sponsorship:
Employer will not sponsor applicants for employment visa status.Contingent Upon Award Program
This position is not contingent upon program awardShift:
Not a Shift Worker (India)Required Experience:
Senior IC
Employment Type
Full-Time
